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Real Debrid

Real Debrid

real-debrid.com
What is your customer experience with Real Debrid?

Real Debrid Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Real Debrid has a 2.4 star rating based on 9 customer reviews and consumers are mostly dissatisfied, with many citing intermittent service and limited support.

Key Takeaways for Future Customers

  • Check Real Debrid reviews for frequent reports of no live support before buying a membership.
  • Expect medium price level and consider subscription and billing policies carefully for refunds.

Negative Feedback / Risk Areas

  • Repeated Real Debrid customer complaints about inability to contact customer service and missing activation codes.
  • Reports of payment issues, refund requests, and problems updating cards or subscriptions.
  • Service instability with streams failing or slow authorization codes.

Positive Feedback

Users who stay connected praise good links, fairly quick performance, and overall quality when the service works.

View full overview ›

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Show reviews that mention
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Resolved
Damiah Por

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Resolved: No way to contact support

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AI Highlights
  • Cannot obtain a linking code to connect Real Debrid on Fire TV.
  • Payments made twice; confirmations HPGGWQB6OLBC and 7SZORCMTU5DSO.

I'm helping a friend with his fire tv. He has paid twice

confirmation number HPGGWQB6OLBC and

confirmation number 7SZORCMTU5DSO. He has beeb unable to get a code so he can add his device to his Real Debrid account.

Is there a code you could give so he can link

He is registered as

Charles_R_9@***.me

View full review
Anonymous
map-marker Greenock, Inverclyde

Absolute *** service NO support

AI Highlights
  • Usage flagged twice on the same network with no third-party client or VPN.
  • Contacting support has taken three days with little success.

I run a complex system and use debrid to host and move stuff around. They have twice flagged my usage despite being on the same network without third party client (my own code) and no vpn.

Trying to contact them is you have more chance of winning the Lotto.

Three days i have been searching emails and looking for ways to reach out. They are lame

User's recommendation: avoid these immature clowns

View full review
Anonymous
map-marker Bartow, Florida

They have the wrong phone number for me, Text with code never get to me and I can't pay, Need to talk to live person and get Phone # fixed, Gary

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Have easy way to contact them, Please I want your service. My phone is 863-332-****. Call me text me

User's recommendation: Have working email and phone #

View full review
Anonymous
map-marker Naaldwijk, South Holland

Privacy threats

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These trashcans literally threatened recently to leak their user data. Lock them in a barn and set it on fire.

User's recommendation: Burn it down

View full review
Genia Ejn

No communication

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AI Highlights
  • I want to close my account today; downloads don't work.
  • The company has no customer support; I must resolve the credit card issue.
  • Very bad service.

I want to close my account from today, because the needed downloads doesnt work. But this company has no custemer support, so that I hove to solve the problem about the credit card.

Very very bad service!

User's recommendation: hands away from this company

View full review
Ellanore Lxl

I had to make a new account for my real debris...

I had to make a new account for my real debris stremio service no I have no torrents to stream.movies I either have to rent or buy

View full review
Mark B Yih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Real-Debrid constantly stops working

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AI Highlights
  • Real-Debrid needs a 1-800 service number.
  • Using Real-Debrid 10+ years; it failed last week.
  • Paid streams load slowly; No Stream Available.

First of all Real-Debrid should have a 1-800 number for customer service! I have been using real-debrid for over 10 years & most of the time it works fine but over the last week it's stopped working at least 5 times.

Last night everything was working fine but today when I went to pick a show, all the paid real-debrid streams were shown but when I select any stream, it takes a long time to load. I know something is wrong because it usually loads in seconds. After trying multiple streams on different movies or shows, all the streams come back saying "No Stream Available".

I know the problem is from real-debrid & not my tv or setup because I have real-debrid on my mother's tv & she has the same problem as me. Simply 1 day it works fine & the next day it doesn't work at all.

Mark Boddy

User's recommendation: First off - Get A 1-800 customer service number & 2nd contact your customers to let them know when your system is down!

View full review
Anonymous
map-marker Glenview, Illinois

They will not help you even know you pay 6 months in advance and I still cannot get my streaming to work so what is the point

Real re will not help me I have a question and now what do they want more money to answer the question I paid 6 months in advance don't you think that is enough money for getting no results

User's recommendation: Don't do it because they will not help you at all

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Oriah Kzr

I am asking for refund for rest of the service I...

I am asking for refund for rest of the service I bought from Real debris no long available so please refund the money

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Anonymous
map-marker Newcastle-Under-Lyme, Staffordshire

Impossible to contact real debris with problem

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I have topped up my account and now I cannot get any streams why can't. I contact RD for help and an explanation?

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Orlando M Afn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

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AI Highlights
  • Debit card stolen; $750 withdrawn; I had to get a new card.
  • Can't reach Real-Debrid to change my card number; I want to use it again.
Original review updated Mar 12, 2024

My debit card was stolen and they took $750.00 out of my account and I had to get a new card. I've been trying to get in contact with real-debrid to change the card number but I can't seem to get through to them.

I love real-debrid and I want to start using it again.

How can I resolve this problem? I live in Brooklyn NY

Preferred solution: To change my debit card number to the new number.

View full review
Paul C Fxj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor content

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AI Highlights
  • Subscribed twice, the second time ads appear on films.
  • Links are poor with no audio or subtitles.
  • Real Debrid should stop ads, but Kodi remains better.
Contains 1 confidential file for company representatives

First subscribed to real debrid it was good...but subscribed 2nd time, ads pop up on films, poor links with no audio no subtitles, the cinema hd APP his crap used mx player better but subtitles a faff to get, real debrid suppose to stop annoying ads and spam, no better than kodie, which you need real debrid to watch! Or do you.no

Loss:
$4
Pros:
  • Plenty of links
  • Fairly quick
Cons:
  • Ads
  • Poor streams
  • No subtitles or audio

Preferred solution: Away to stop annoying ads poping up, worked fine 1st subscription. Or his it the links?

User's recommendation: No.

View full review
ronald b Xqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rock, Missouri

They have the worst customer service I ever dealt with no way to contact them by phone

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Tried and tried to put in my activation code and it keeps saying wrong code or code expired and it slow to come through email

Pros:
  • Good links
Cons:
  • No customer support

Preferred solution: Apology

User's recommendation: Don't use the service is good till you have a problem then you have to wait days to get it fixed

View full review
Michael P Lbv

Poor, all movies on real debrid keeps delaying for 4-or 5mins before playing

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Whenever I press on real debrid authorisation it takes 5-6mins for the code to come up, and it's very frustrating when that happens

Preferred solution: For you to fix the problem

User's recommendation: Make your own assesment

View full review
Moses S Lly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like to change my email address on my...

I would like to change my email address on my current real debrid account. I'm having trouble activation code

View full review
Nico S Rgl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not getting help

AI Highlights
  • Real Debrid used to work on Android TV box but now it doesn't.
  • There is no way to contact them, not even email.
  • I paid but can't use the service.

real debrid used to work on andriod tv box but now it does no longer work and there is no way to contact them to get help not even an email i have paid but can't use the service not good after sale service

Pros:
  • Nice when it works
Cons:
  • No way to get help from them

Preferred solution: Deliver product or service ordered

View full review

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