Anonymous

Highly disappointed

Ordered the same bunch of flowers. One for Werribee and One for St.Albans.

Thought this florist would be cheaper. When I looked at my Visa Card I saw that i paid $54.60 in Werribee and $67.68 in St.Albans. It made me sick to my stomach. As a pensioner it is really hard and I just feel really ripped off.

Needless to say I will not be recommending your business to anyone and if I hear anyone wanting to buy your flowers I will jump in and tell them DON'T.

I am so disapointed and I feel ripped off. I just hope that the flowers are nicer than the Florist.

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Reason of review:
Pricing issue
1 comment
Taneer M

First time I have used the service and found it very easy and convenient. Being able to choose the style of arrangement was excellent and perfect.

I appreciate that you can order up until 2:00pm to receive same-day delivery. My friend loved the flowers she received.

I will definitely use your company again. Mum was very impressed with the presentation of her flowers & the delivery person was very friendly polite & considerate Thank you.

Lorenda Ywv
map-marker Bucharest, Bucharest

Very Good service !!!

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I just want to thankyou so much for your service! It was quite late at night and I am from Adelaide(Aust) and my sister lives in Qld ij a quite far off town called Emerald.

I thought there was No WAY in the world I would be able to get flowers to her for her birthday which is on Sun. I did some search engines and a couple of online florists came up but couldn't either deliver that day or deliver to Emerald. I came across your site and was going through the process and thought this was too good to be true! It wasn't!

You guy's got my order AND delivered it THE NEXT DAY! My sister has also been going through a really hard time lately with her partner in hospital and she was absolutely wrapped when she got them! I honestly can't thankyou enough! I will be using your service from now on when I order flowers online and not other services.

Thankyou so much for your prompt delivery and easy service. It is very much appreciated!

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Reason of review:
Good customer service
2 comments
Guest

your review is *** !

Guest

THIS IS A FAKE REVIEW

No-one in their right mind would write a review like this except for Ready Flowers who blitz the internet with their fake 5 star reviews.

For REAL reviews see:

http://www.productreview.com.au/p/ready-flowers.html?rating=1#reviews

AND a smorgasbord of newspaper, radio and TV articles: http://readyflowersreview.hk

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Venessa Xdw
map-marker Emerald, Queensland

Ready Flowers - Delivery Service Review from Emerald, Queensland

Another disappointed, frustrated and very unhappy customer here. I ordered a bunch of flowers for my friend's 40th birthday to be delivered on Friday - and nothing was delivered.

After notifying the company I was advised it could take up to 24 hours for them to chase up the courier.

That time passed and I didn't hear a word. Meanwhile, my friend's birthday has been and gone and I am $70 poorer with nothing to show.

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Reason of review:
Problem with delivery
Thomasina Rqc
map-marker Douglas, Arizona

ReadyFlowers helps us reach out

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"Thank you so very much - I have used your service several times now, as my parents live in Tasmania, Australia. All the transactions and arrangements I have sent so far to my mother have been great and beautiful, but I especially wanted to THANK YOU heaps for the most recent order sent to her for Mother's Day.

My mother rang me saying, They are absolutely beautiful and even have a golden butterfly and heart attached. She LOVED them so much and i was so very happy too.

Thanks Ready Flowers - because I'm so far away from her, its nice to know I can send her something special.

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Reason of review:
Good customer service
Anonymous
map-marker Dunedin, Otago

Ready Flowers = Scam

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I first heard about Ready Flowers 7 years ago. They failed to delivery flowers to my dying Mother.

How they are still operating now I have no idea - they are scam merchants. Ready Flowers are not florists - they take your order, then send it to a florist they have recruited to work for them. If you order $80 worth of flowers, they will tell the florist to send you $40 worth and then they take half that cost from the florist.

And they don't pay the florist. Do your research, there are numerous sites out there about these scammers.

View full review
Loss:
$50
Reason of review:
Bad quality

Preferred solution: I already had my refund

Anonymous
map-marker Fairfax, Virginia

Ready Flowers Day Lilies Flowers Review

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I ordered an upsized arrangement of day lilies and got 3 roses. You can't even order 3 roses on their website!

I tried working with customer service but got nowhere.

I finally reversed the charge on my credit card. These guys are awful.

View full review
Reason of review:
Not as described/ advertised
Dario Vqp

First impression lasts. thank you

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Your website is quick and easy to use and you offer a lot of different options and price ranges. The flowers were ordered on a Friday and delivery was made on Monday.

First time I have used the service and found it very easy and convenient. Being able to choose the style of arrangement was excellent and perfect.

I appreciate that you can order up until 2:00pm to receive same-day delivery. My friend loved the flowers she received. I will definitely use your company again.

Mum was very impressed with the presentation of her flowers & the delivery person was very friendly polite & considerate Thank you.

View full review
Reason of review:
Good quality
Melyssa Ymx
map-marker Meycauayan, Bulacan

Website is well designed and easy to use

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Everything about your customer service was excellent, your website is well designed and easy to use. Also the flowers were delivered at the right time with no hassles.

My only issue was that the flowers delivered were very different colours to the ones in the picture. I know that this can happen, however the colours were orange pruple and yellow rather than pink and white. They still looked amazing however the colours were very different

Thank you for your assistance! You made two people very happy with your service and it's highly appreciated. I will surely recommend your service to all my friends here.

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Reason of review:
Good customer service
Anonymous
map-marker Cebu City, Cebu

Crooks.

Crooks. But I have info!

Ready Flowers now operates out of Cebu Philippines and is partners with a company called Kryptonite Digital, who is owned by pico (according to there site), which is a company in hk. Kryptonite (kryptonitedigital.com) apparently rents them space and does their marketing. My friend knows someone well who worked in the flowers call center. The flowers crooks are hard to track down but I was able to find the CEO of the other company who is just as culpable imo.

His email is dale@***.com.

Maybe you can drop him a line and ask him to revert your complaints! Might make something happen?

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2 comments
Guest

Kryptonite has nothing to do with Ready Flowers.com. Ready Flowers rents space in the same building that K is located.

Please immediately cease and desist from slandering Kryptonite and take down any references and email addresses of our company. If you have any questions kindly contact us at +63 032 5** **07

Guest
reply icon Replying to comment of Guest-1106661

"nothing to do with" them? wow what a way to treat ur clients!

Not true say my secret sauce sources! and is it really "slander" to point out a ready flowers uses a marketing company called kryptonite? maybe if you KNOW they are unreliable.

but thanks for giving out your number.

- pinoyanon

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Anonymous
map-marker Hanoi, Ha Noi

Poor Quality

Ordered flowers for this past Mother's Day to be delivered to my wife in Manila and when they arrived they were tired and old so immediately contacted Ready Flowers with a photo and complained. They replied saying pictures of the flowers were taken several days after delivery and not when they arrived.

So then the florist in Manila sent a photo of the flowers before they were delivered which was a scam as why would he even bother to take such a picture unless he was being challenged?

Finally fresh flowers and chocolates arrived and this is a lesson learned as I will not be using them again. Also, dealing with Customer Service in Thailand with some girl with a weird name who did not read or could not understand the nature of my complaint was infuriating as I had to explain bit by bit so she understood me.

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Reason of review:
Not as described/ advertised
1 comment
Guest

BEWARE OF TAKING ORDERS FROM READY FLOWERS

THEY OWE FLORISTS TENS OF THOUSANDS

THEY REFUSE TO REFUND CONSUMERS

http://readyflowersreview.hk/READY-FLOWERS-UNRAVELS.html

Khoa Kfe
map-marker Ferntree Gully, Victoria County

Ready Flowers are not good value

I ordered flowers from Ready Flowers for delivery to a family member in USA. The cost inc delivery charge was $AU83 and a few cents.

When they arrived there was 6 flower stems of poor to average standard. A family member contacted me and advised the poor value for the money paid and then contacted the delivering florist who advised he was only paid 45.00 including a 25.00 delivery fee. He also advised his normal shop price for these flowers (delivered) is about 2.50 per stem.

Ready flowers have removed my very polite request to consider this matter and a email and phone call have not achieved even an acceptance of this situation. Based on my experience I strongly recommend you do not use Ready Flowers.

View full review
Loss:
$83

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