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Reading Cinemas

Reading Cinemas

www.readingcinemasus.com
What is your customer experience with Reading Cinemas?

Reading Cinemas Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.8 star rating based on 1 customer review, consumers mostly dissatisfied; rating distribution shows 100% unfavorable; price level reported as medium; reviewers value location but report problems with customer service and discounts and special offers.

Positive Feedback

Reviewers consistently note the theater location positively and find the overall ticket price level to be moderate.

Negative Feedback / Risk Areas

  • Reading Cinemas reviews mention missing ticket confirmations and delayed charges causing inability to attend showings.
  • Customers report poor response from customer service when seeking refunds or resolving billing issues.
  • Complaints cite problems with discounts and special offers not applying or being unclear.

Key Takeaways for Future Customers

  • Confirm you receive ticket confirmations and reference numbers before arrival.
  • Monitor your bank for charges and document transactions if you need refunds.
  • Be prepared to contact customer service about billing or offer issues and check location convenience.
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Julisa B Zqe

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Verified Reviewer
| map-marker Bakersfield, California

Refund

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AI Highlights
  • 3 Barbie tickets for July 21 10pm; $38 charged.
  • No initial confirmation or tickets.
  • Arrived with tickets but no number; could not watch.
Contains 1 confidential file for company representatives

I purchased 3 tickets to the Barbie movie July 21st for 10pm showing time. I never received the confirmation with the movie tickets or the confirmation number. I checked my bank account to see if I was charged it didnt show until 1am I received the confirmation with the tickets but not the number and it showed up in my bank account charged $38 for the tickets but wasnt able to watch the movie because I didnt get my tickets in time!

Loss:
$39

Preferred solution: Full refund

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