Monica H Zzp

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Fraudulently took money and charged for a subscription

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Reading Buddy Software - Fraudulently took money and charged for a subscription
Updated by user Jan 26, 2023

After writing the company again and sending messages on their Facebook and Instagram accounts, they again charged my credit card fraudulently. I have alerted my credit card company again about this charge and had to be issued a new card.

Original review Dec 27, 2022
I wanted my son to learn to read better. Reading Buddy Software is a company that claimed that by using their software, kids will improve their reading by 50% in 3 months.

I signed up and never received my username and password, so that I was not able to have my son use the software. After repeatedly trying to get the company to respond to my emails, phone calls (phone disconnected) and trying to cancel on their website (after typing everything- there was no way to submit the cancel request). I wrote an email canceling. The very next month I was charged for $79 which was the subscription fee.

I am hoping that by writing this no other parents are taken advantage of like I was. Stay away from this company!
View full review
Loss:
$158
Cons:
  • Fraudulently charged credit card after i cancelled
  • No response from emails to customer service or president
  • Never had access to the program

Preferred solution: Full refund

User's recommendation: Stay away from this fraud!

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