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Readers

www.readers.com
What is your customer experience with Readers?

Readers Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Readers has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • 50% of users would likely recommend Readers to a friend or colleague.

  • Rating Distribution
  • Pros: Convenience and quick ahipping, Quick shipping.
    Cons: Just want to cancel the whole thing and get a refund, Shady.

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Zain Lbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got my oder only 1 pair of glasses should have been 3 pairs

Havent heard a word very disappointed in thought they would co tact me if you call there customer service number a person doesn't answer they want to chat talk or something I am 77 years old need to talk to a person

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User's recommendation: Beware

Zain Lbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service no one has contacted me spent $90 an only got one pair of glasses very disappointing

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Updated by user Feb 27, 2025

Unable to get in touch with the readers.com guess they don't need my business an will be telling everyone I know not to use them they don't resolve problems

Original review Feb 12, 2025

Before this it has been great recomend yall to everyone I know but won't anymore till this is resolved my phone nr Is 806 445 **** email dalehavens2@***.com preferred a phone call

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Anonymous
map-marker Rosemead, California

Multiple payments.

I placed an order for 5 readers for $75.36. My confirmation says I one order for $75.36.

My visa bill shows 7 payments of $75.36.

Please reverse the extra orders. It has me owing $401 for 35 pair of glasses.

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Eric F Zvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Potential cancelation of order needing resolution.

I woke up feeling great until I ordered two pair of glasses from the Readers location in Greenwood, Indiana. There is a particular pair of readers that I like called 'The Beau'.

I bought one and now bought two more. So I have a 40% off coupon that I wished to apply to the full order of the two glasses. And then they say that if you spend $35 or more I would have free shipping. So...In my mind I am thinking that my order should all together be around something like $25.

They charged me almost $40...the same I would have paid had I had no coupon or free shipping!!! I am thinking, Wow! These quys are good! So I was going to let it go...but the more I thought about it the angrier I became.What happened was: When I applied the coupon to the full order it dropped the full order to below $35 which then nullified the coupon and then charged me shipping and handling for both pairs individually!!!

was kind of led to believe that the coupon would be applicable based on the full retail price. Not so.

So actually, I have paid more than if I had just bought the two pair separately and applied the coupon to each one separately. I almost want to find the guy who concocted this scam styled manipulation and give him another free $10 dollars or so for his or her cleverness.

View full review
Loss:
$10
Pros:
  • Quick shipping
  • Convenience and quick ahipping
Cons:
  • Shady

Preferred solution: Full refund or correction of what went wrong with a partial refund.

User's recommendation: OK glasses that they make big bucks on. Watch your money closely

Anonymous

Dear Reader, i have allready paid order no. 18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder, thanks R.P.Singh Mob:-750371****

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Dear Reader,

i have allready paid order no. 18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder,

thanks

R.P.Singh

Mob:-750371****Dear Reader,

i have allready paid order no.

18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder,

thanks

R.P.Singh

Mob:-750371****Dear Reader,

i have allready paid order no. 18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder,

thanks

R.P.Singh

Mob:-750371****

View full review
Loss:
$206

Preferred solution: Deliver product or service ordered

DORIS M Qvp

CANCEL ORDER

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WAS CALLED ON MARCH 28/29 BY SOMEOME NAMED BRANDY: GIVEN GOOD PRICE FOR SEVERAL MAGAZINES WAS TO GET LIST IN THE MAIL SHOWING WHAT THEY WERE AND I COULD CHANGE THEM IF I WANTED TO. NOW...I HAVE 2 MONTHS OUT OF MY BANK ACCOUNT 39.98 MONTH AND

CNNOT GET IN TOUCH WITH ANYONE THERE TO GET ANSWERS, MOSTLY THEY DON'T ANSWRE PHONE OR IF YOU LEAVE A MESSAGE THEY NEVER CALL YOU BACK.

SOMEWHERE I RESD THEY HAVE A HIGH BBB RATING, IT IS ABOUT TO GO DOWN BECAUSE I', GOING TO TUEN THEM IN, I NEED ANSWER TODAY. ACC # GIVEN WAS 0651

View full review
Loss:
$960
Cons:
  • Just want to cancel the whole thing and get a refund
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Richmond, Virginia

Stay away from Readers.com for reading glasses...

I have bought about 10 pairs of glasses from this site and every single pair of glasses start to de-laminate after a couple of months. Basically, their glasses have a cheap layer of plastic that comes off after normal usage. For example, the tortoise shell glasses that you like so much? Well, they lose their looks by peeling off the base plastic... I've even had plain old black pairs (i.e., the kind Drew Cary used to wear) de-laminate.

Readers.com customer service simply states that their glasses are only guaranteed for 30 DAYS!!! Well, they should tell their Chinese manufacturers to step up their qualite control.

A Big Boo to Readers.com!!! I am no longer a customer... stay away!

View full review
Loss:
$60

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