Anonymous
map-marker Rosemead, California

Multiple payments.

I placed an order for 5 readers for $75.36. My confirmation says I one order for $75.36. My visa bill shows 7 payments of $75.36. Please reverse the extra orders. It has me owing $401 for 35 pair of glasses.
View full review
Eric F Zvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Potential cancelation of order needing resolution.

I woke up feeling great until I ordered two pair of glasses from the Readers location in Greenwood, Indiana. There is a particular pair of readers that I like called 'The Beau'. I bought one and now bought two more. So I have a 40% off coupon that I wished to apply to the full order of the two glasses. And then they say that if you spend $35 or more I would have free shipping. So...In my mind I am thinking that my order should all together be around something like $25. They charged me almost $40...the same I would have paid had I had no coupon or free shipping!!! I am thinking, Wow! These quys are good! So I was going to let it go...but the more I thought about it the angrier I became.What happened was: When I applied the coupon to the full order it dropped the full order to below $35 which then nullified the coupon and then charged me shipping and handling for both pairs individually!!! was kind of led to believe that the coupon would be applicable based on the full retail price. Not so. So actually, I have paid more than if I had just bought the two pair separately and applied the coupon to each one separately. I almost want to find the guy who concocted this scam styled manipulation and give him another free $10 dollars or so for his or her cleverness.
View full review
Loss:
$10
Pros:
  • Convenience and quick ahipping
  • Quick shipping
Cons:
  • Shady

Preferred solution: Full refund or correction of what went wrong with a partial refund.

User's recommendation: OK glasses that they make big bucks on. Watch your money closely

Anonymous

Dear Reader, i have allready paid order no. 18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder, thanks R.P.Singh Mob:-750371****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dear Reader, i have allready paid order no. 18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder, thanks R.P.Singh Mob:-750371****Dear Reader, i have allready paid order no. 18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder, thanks R.P.Singh Mob:-750371****Dear Reader, i have allready paid order no. 18382**** order date 30 april 2020 bt order not Recieved so plz i requested to u plz place my oreder, thanks R.P.Singh Mob:-750371****
View full review
Loss:
$206

Preferred solution: Deliver product or service ordered

DORIS M Qvp
map-marker Hazard, Kentucky

CANCEL ORDER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
WAS CALLED ON MARCH 28/29 BY SOMEOME NAMED BRANDY: GIVEN GOOD PRICE FOR SEVERAL MAGAZINES WAS TO GET LIST IN THE MAIL SHOWING WHAT THEY WERE AND I COULD CHANGE THEM IF I WANTED TO. NOW...I HAVE 2 MONTHS OUT OF MY BANK ACCOUNT 39.98 MONTH AND CNNOT GET IN TOUCH WITH ANYONE THERE TO GET ANSWERS, MOSTLY THEY DON'T ANSWRE PHONE OR IF YOU LEAVE A MESSAGE THEY NEVER CALL YOU BACK. SOMEWHERE I RESD THEY HAVE A HIGH BBB RATING, IT IS ABOUT TO GO DOWN BECAUSE I', GOING TO TUEN THEM IN, I NEED ANSWER TODAY. ACC # GIVEN WAS 0651
View full review
Loss:
$960
Cons:
  • Just want to cancel the whole thing and get a refund
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Richmond, Virginia

Stay away from Readers.com for reading glasses...

I have bought about 10 pairs of glasses from this site and every single pair of glasses start to de-laminate after a couple of months. Basically, their glasses have a cheap layer of plastic that comes off after normal usage. For example, the tortoise shell glasses that you like so much? Well, they lose their looks by peeling off the base plastic... I've even had plain old black pairs (i.e., the kind Drew Cary used to wear) de-laminate. Readers.com customer service simply states that their glasses are only guaranteed for 30 DAYS!!! Well, they should tell their Chinese manufacturers to step up their qualite control. A Big Boo to Readers.com!!! I am no longer a customer... stay away!
View full review
Loss:
$60

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article