Reactor Watches
Reactor Watches Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment; consumers report a medium price level and dissatisfaction with diversity of products and discounts and special offers.
Positive Feedback
Limited positive notes center on the brand presence and medium price point, but specific praise is rare in Reactor Watches reviews.
Negative Feedback / Risk Areas
- Frequent reports of long repair delays and poor follow-up on spare parts.
- Customers cite no replacement, refunds, or compensation when items fail.
- Multiple Reactor Watches customer complaints mention unsatisfactory customer service response.
Key Takeaways for Future Customers
- Check recent reviews and ask about warranty repair timelines before buying.
- Confirm refund and compensation policies upfront, especially for higher-value purchases.
- Verify current discounts and special offers and clarify customer service channels.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment; consumers report a medium price level and dissatisfaction with diversity of products and discounts and special offers.
Positive Feedback
Limited positive notes center on the brand presence and medium price point, but specific praise is rare in Reactor Watches reviews.
Negative Feedback / Risk Areas
- Frequent reports of long repair delays and poor follow-up on spare parts.
- Customers cite no replacement, refunds, or compensation when items fail.
- Multiple Reactor Watches customer complaints mention unsatisfactory customer service response.
Key Takeaways for Future Customers
- Check recent reviews and ask about warranty repair timelines before buying.
- Confirm refund and compensation policies upfront, especially for higher-value purchases.
- Verify current discounts and special offers and clarify customer service channels.
Turn one complaint into a collective action
Singapore, Singapore
Reactor graviton 2
- - Watch stopped in February 2015 and was sent for repairs.
- - Spare parts delays with no clear delivery date.
- - No replacement or refund has been offered.
Dear Sir,
I have bought one of your watches (graviton 2, model no. 89502) in October 2014 at Reactor shop in Plaza Singapura (Singapore). On 3rd February. 2015 , the watch stopped working and I returned it for repairs. Since then, I am receiving replies of waiting on the spare parts from states which were supposed to come, first in two weeks’ time, then extended to another two weeks, where finally I got a message that the parts are coming on 20th March 2015. Just now, I received a message from your representative that the parts haven’t been sent yet and there is no clue on when they will.
I didn’t receive any kind of replacement watch, which should ne the minimum your company can offer me nor any kind of refund offer / compensation.
I am now two months without the watch and I still don’t know when I will get it back. I really didn’t wanted this, but you leave me no choice apart of writing few emails to your company managers and post the same on the company sites and review forums.
- Aftermarket service
Preferred solution: Deliver product or service ordered
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