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1.6 Based on 36 reviews
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  • Customers like
    • Housekeeping and front desk staff 2
    • Buying 1
  • Customers don't like
    • Customer service 5
    • Customer experience 4
    • Lack of timely response 3

Bad service! First they say everything is free. No one mention about time share, it was just a tour. The dude was so nice, took us out to eat, paid for everything. Show us the rooms(condo) which was really nice.. he tried to talk to us about buying it.. after my husband and I decided that we needed time to think about it, they wouldn't give us time unless we put a down payment. He was pressuring us into buying the time share. He gave us a couple... Read more

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DO NOT EVER PURCHASE TIMESHARES...EVER! Have made many attempts to book vacations with RCI. Properties are never available when and where you need them. Complete lie by the timeshare salesperson as to their flexibility and availability. If you are not booking several months or years in advance you will not be able to get any vacancies. As with the timeshare properties and services, you will always be charged exhorbitant fees to use your points,... Read more

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My time share is through rci i want to sell my time share in Arizona as i bought another one in Maine however its website is slow on my phone its slow on computer and tablet so its not device and i used phone on lte and 5 wifi places including public and private wifi so i dont know hot to fix but rci needs to solve the problum as you cant sell or buy time shares using your points or pay bills via. Redit card without calling the rci company if... Read more

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I went in on RCI's website and it was to good to be true. No problem just booked and site said reservation approved. No charge except a friend was going with me so paid $69 fee for her. Printed reservation, bought a plane ticket for $500 and off we went to Hardrock resort in Punta Cana DR. Boy I thought all the negative reviews were not true. This was too easy! Took a cab from airport to resort. Beautiful hotel what a deal. When we drove up in... Read more

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I purchased RCI in 2011 through Parkway at Vacation Village in Kissimee, FL. I was sold on the idea that I would be able to travel annually at no cost besides the annual fees & initial investment of $12,000.00. THAT was the first lie. Anytime I wanted to stay anywhere there ARE fees i.e. Exchange fees in the hundreds near to a thousand or more depending on length of stay and quality of resort/hotel (as well as taxes) AND booking fees?!... Read more

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Same thing happened to me and my wife in 2017!!! Jan,2nd! Took 4 hours, the rep started with 40 k and we kept saying no no no until he got down to 16 k. After the final no, he started to be rude and said to us: I'm gonna take this offer off the table for people who are smart and want to make use of it. I wanted to get back to him so bad but thought that after the 4 hours wait, I should not lose the 100$ gift card they promised. We were waiting... Read more

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I don't know what everyone else is doing w their RCI weeks, but my wife and I have had zero problems. We have gotten everything we have asked for, couldn't be happier.

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RCi only wants your money, everytime you try and book something, they dont have any rooms available for the time you want to go. It seems all these units are RUN DOWN and require a facelift.. The prices for us Canadian keeps going up and the membership fees we have to pay is insane for what we get NOT WORTH IT. I am finding a hard time to book anything and the money I spent is sad for places I would never stay with my family, if they only would... Read more

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I have been with RCI for many years and well, the booking costs keep going up like everything else and the resorts at primetime are fewer and fewer. But, honestly have had some good vacations with some of their resorts. However, I recently used their RCI Travel website to book a hotel at a so called discount using my travel rewards. By the time they add on the service fees and taxes, I was looking at an additonal 68% increase. So still not bad... Read more

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The location is absolutely beautiful. Great location, although tit is the time of year where many restaurants are closed we found three wonderful places to eat within 1 mile of the Breakers. The room was spacious and very comfortable having two bathrooms and gas fireplace in the living room area. “Relax the Massachusetts way on Nantucket Sound Hear that? It’s Nantucket Sound, and it’s calling your name. Luckily for you, The Breakers Resort is... Read more

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