Rayo
Rayo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rayo has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid".
Review authors value the most Billing Practices. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Tired of being ignored?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Originally I've paid £3.99 per month for premium...
Usually pay £3.99 per month for greatest hits ads free radio by a company called Rayo.I recently noticed that I had £39.99 deducted from my bank account without my permission to do so.I phoned Rayo but although I received an email response stating that Rayo were aware of my message left on their answer service and someone would contact me within two days.Two weeks later and still no response from them by phone or email.
Originally I've paid £3.99 per month for premium prescription. Today I've been charged £39.99 with no advance email to inform me of changes to monthly prescription. Looking as though I've been charged for an annual prescription without my consent.
Advertising despite paying
Cannot get through on phone. Paying subscription & still having advertising.
Have told you this before.
Feeling misled. I would like a refund please.
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for Premium
I have been getting charged for premium for the last year. I had premium from December last year and deleted my account at the end of June 2024, when I no longer used the app.
I have still been charged £3.99 a month even though my account doesn't exist. There is no clear way of this being stopped and it seems like their support or customer service just doesn't exist.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
I believe that my original subscription was using an old email address steve@***.co.uk, this no longer exists and has been replaced by steve@***.co.uk
I WISH TO CANCEL MY SUBSCRIPTION TO PLANET RADIO PREMIUM.
Regards
Stephen Crane
Preferred solution: Cancel subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWtfish?
I was trying to get a refund for a subscription and confirmation that it I won't be billed again but am still waiting.
Blackburn, Blackburn With Darwen
Vouchers refund
It was okay, I do struggle a bit to cancel my order and refund but finally manage to do that with someone. Thanks
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