Vinod Kumar Equ

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not delivered material properly

Not delivered material properly and answer not well It's nit first time always happens regular affect our
View full review
Loss:
$1400

Preferred solution: Price reduction

Stormey Tbx
map-marker Kharagpur, West Bengal

Jacket delivary

166921****2861 order I'd Please describe this status .. Return this item why reject Then the jacket is not delevary
View full review
Rajiv K Tgx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Noida, Uttar Pradesh

Complaint of quality and service

I wish to lodge complaint after I dissatisfied from your dealer in india New Delhi Ethos.

I bought your brand watch on 13.05.22 from IGI airport duty free area dealer Ethos .

And I traveled to Norway . Without much using this watch it stops just after few days (not even a month) only in june .

and i complaint to your dealer Ethos on WhatsApp and he suggest to bring watch to india to their service center . Which i did last month on 15.09.22 i sent watch to Ethos but i did get shocked when i saw on their service report that warranty is void due to accidental and sent me estimate of 18000 rupees for repair . Its totally false claim I didnt used this watch much and nor this watch even fell down then how can they say its accidental ???

I am sure Ethos is just trying to make money unethically and i am also very much disappointed with the quality of your watch . Its expensive watch and not just worked a month even..

Please suggest me what should i do in this situation .

Where other place in india I can send this watch ? Or i live half time in Norway if in Norway any where at your dealer point i can contact ??

If you need any other detail like invoice etc i can send it you, pls let me know..

Awaiting your urgent reply.

Thanks

Rajiv kumar.

View full review

User's recommendation: Bad quality and dealer service

Sally B Smi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Al Khobar, Eastern Province

Inferior customer service; poor quality watches at high prices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I own two Raymond Weil watches. One I like the most I chose in place of "High School" grad ring. Still love it. Bought one many years later - can hardly see the dial, battery ran out &;;;;;;;;;;;;;;;;;;;;;;;;;;;; local, highly regarded jeweler said he contacted company for part it needed. . .THEY SAID THEY NO LONGER MANUFACTURED IT. Look at their reviews now, most in "1 Star Range". $2,000 watch worth nada (as in crap)..
View full review
Loss:
$2

Preferred solution: Let the company propose a solution

andrey y

Watch dont work

Hello I purchase watch but doesnt work. I bought from macys . can you please contact me 206694**** my email is andrey@***.com thank you
View full review
Loss:
$500

Preferred solution: my watch dont work i need help

Anonymous
map-marker Millersville, Maryland

Lack of service

Lack of serviceI purchased a watch five months ago and it was defective. I sent the watch to the headquarters in New York City and I received little or no communication concerning the status of the repair. I cannot reach RW by phone. This watch shouldve been repaired by now but I can get no answers. I want my watch our money back. Don Lindner 443848****
View full review
Anonymous
map-marker Swindon, England

My Raymond Weil watch is rotting.

I bought a Raymond Weil watch a few years ago, it has never let me down, although battery replacement was expensive and servicing in England very poor. Suddenly last year it started to deteriorate, spots started to appear on the back plate and all along the wrist strap. Now it is turning green, I thought this was a gold plated watch what is going on???
View full review
John m Toq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repair

Hi, I left a whatch for repairment (3/10/2020) few weeks before the covid19 spread out in the states, since then I haven't receive any information. please contact me for information about it. I want to fix the piece

Service Order # J357384

service item- 2836-P00807

Serial No: X554101

USER : PP

email ; john82d@***.com

View full review

Preferred solution: Deliver product or service ordered

1 comment
Sally B Smi

The company has gone way down hill. I own two of them & one purchased 10 years ago I thought just needed a battery.

. .no it needed a part and very respectable local jeweler said "it needs a part and Raymond Weil claims they don't make it anymore".

E-chatted w/female at Raymond Weil. Despite all I told her she asked "anything else you can tell me before I bring to supervisor?" Then she sent me link to "Just Answer" (another *** scam".They have to be taken off of internet, biz's are using them so as to make any reperations not their problem.

Neetu J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Brezel is removed by own

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Raymond Weil - Brezel is removed by own
Last year i had purchased a raymond weil watch from ethos after six month of use i m noticed that brezel is removed so i request in showroom get in done in under warrantY but they charged 25 thousand for this brezel fixing . I had made wrong choice choosing raymond weil
View full review

Preferred solution: Full refund

Amir hosein G Bwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Try for day _ date

Raymond Weil - Try for day _ date
Hello Dear manager. I am Captain Amir from iran. Beforehand i appreciate for your watches with high quality and the most beauty & good warranty. I am a wrist watch lover. When i work at the sea ( on the ship ), Most of the times , i forget the ( day of week). I really love your new freelancer ( timepiece featuring an updated half moon opening), With blue colour & the picture of this model has already attached in this email. Unfortunately this amazing model with unique colour is : Date _ just One of my dreams is to buy this freelancer as ( day _ date ), with the same colour and same feature. I am sure that : this freelancer will be one step upper than Rolex , if you correct & rectify to : (( day _ date )). I wish to visit this amazing freelancer in global market as ( Day _ date ), as soon as possible, And i will be the first customer. Just tell me : can i reach to my wish until next year ??!! Faithfully yours : Captain Ghavami
View full review
Cons:
  • Hgff
Reason of review:
Good quality
Vishal O

Gift voucher

Dear Sir, I took gift voucher in last year.but could not use it due to covid. I wants to extend validity of my gift voucher. Pls call me 783790****
View full review
Loss:
$7000

Preferred solution: Gift voucher validity extension

Riyaz K Ijy

Not working

My Raymond Weil Geneve, Automatic watch not working. I am occasionally using my watch. Today 23 sep, 2020 i adjust the time and date for wear, but it doesn't working. What should i do?
View full review

Preferred solution: Let the company propose a solution

Muhammed A Hcr

Service

The battery went dead since a couple of months. I have been trying to get it replaced but unable to find a service center in Kerala. Took it to Rado, Tissot Timex Etc etc distribute but am told that they do not service RW. I am located in Kerala..south India and would appreciate your advise on how to go about the issue. The service center in BANGALORE is too far and out of my reach.
View full review
Cons:
  • Limited service centers

Preferred solution: Locate the nearest Service center

Amir hosein G
map-marker Esfahan, Esfahan

Blue screen , freelancer to be ( day, date )

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dear manager. I am Captain Amir from iran. I am wrist watch lover. When i work at the sea ( on the ship), Most of the times i forget the( day of week). I love your new freelancer model with blue screen. But this special model , is only : Date just. I wish to have this amazing &;;;;;;;;;;;;;;;;;;;; unique model as ( day - date ) , with the same blue colour screen. I believe this model is one step upper than rolex. Just tel me : Can i reach to my wish until next year ?? Or until the end of my life ??!!
View full review
Reason of review:
Good quality
Ron S Bdp
map-marker Dassel, Minnesota

My watch is 15 months old and it just stopped working. I took it back to Macy’s and they told me to read the warranty. I now need to figure out where to take it for warranty repair. Any ideas?Ron

The watch is an automatic and doesn’t work.
View full review
Loss:
$3000
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Ziyad Luo

Poor experience with Raymond Weil watch

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
RW Freelancer automatic watch purchased from James Free Jewelers. Two years ago stem had to be replaced ($400.00), today I was informed over $1,000.00 to repair the watch face. Very disappointed.
View full review
Loss:
$1500
Reason of review:
Bad quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article