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Resolved: Service

2.5
8 weeks ago at least my new truck was tried to be stolen.The attempt left very small damage. I got an estimate and they told me they would call. No call for weeks. I was then called on a friday to bring it monday.I showed and was asked why I was there. They said they did not have a part needed so they would call.A week later I called and was told to bring it in. No loaner was ready. Knew nothing. I was told maybe 3 or 4 days.I asked it be waxed and cleaned inside and was told $170.00 as a deal and agreed. Now 15 days later no call on friday which means at best monday. Do not blame COVID. This is beyond terrible. This should all be free.

User's recommendation: Stay away or get it on paper.

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#2218511 Review #2218511 is a subjective opinion of poster.
Pros
  • Great sales and caring people
Cons
  • Horrid service
Loss
$10000
Preferred solution
Full refund

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