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Rawlings

Rawlings

www.rawlings.com
What is your customer experience with Rawlings?

Rawlings Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Rawlings has a 2.9 star rating from 5 reviews, with mostly neutral but mixed sentiment emphasizing product issues and service delays.

Key Takeaways for Future Customers

  • Check Rawlings reviews for recurring reports about shipping and delivery before ordering.
  • Expect medium price level and varied product durability for bats, gloves, and balls.
  • Prepare to follow up for refunds or replacements if items arrive damaged.

Negative Feedback / Risk Areas

  • Frequent Rawlings customer complaints cite poor customer service and slow responses.
  • Many reviews mention shipping delays and missing tracking information.
  • Requests for refunds, exchanges, and cancellation issues are common.

Positive Feedback

Some customers value the website and product selection, and a few report helpful customer service experiences when order changes were needed.

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Media from reviews

Rawlings - Broken bat end cP
Rawlings - False advertisingRawlings - False advertising - Image 2Rawlings - False advertising - Image 3Rawlings - False advertising - Image 4Rawlings - Sent in claimRawlings - Sent in claim - Image 2
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Show reviews that mention
customer ahold replacement bat service customer service replacement bat arriving sooncannot
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Saverio Abk

New bat

Terrible customer service, been waiting on a replacement bat for well over a month when I was told it would be arriving soon.cant get ahold of anyone to speak to

User's recommendation: Terrible

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JERICHO B Hal

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken bat end cP

AI Highlights
  • - End cap broke on son's Rawlings White icon and it rattled inside afterward.
  • - The site doesn't let me select the incident address; we are in Colorado.
Rawlings - Broken bat end cP
Contains 1 confidential file for company representatives

The end cap broke on my son's Rawlings White icon. It started raddling inside the bat, not long after the end cap broke off completely.

This website doesn't allow you to pick the correct address of incident.

We live in Colorado where the broken bat happen. {{redacted}}

Loss:
$300

Preferred solution: Deliver product or service ordered

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Albuquerque, New Mexico

My grandson bat broke the bottom of it

AI Highlights
  • - They request replacement or refund after the bottom broke when used by a 7-year-old.
  • - The claim has been filed but there is no response yet.
Contains 1 confidential file for company representatives

My grandson bat broke the bottom of it I bought it on a Saturday April 13 2 day later it broke my grandson is only 7 yeas old and he not that strong for it to have broken off I would like a replacement or my money back I would appreciate it. I put a claim in but have not heard anything back. So I would like for you to contact me 505-363-****

User's recommendation: Would not buy an Easton bat

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Viola J Chk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My broken bat

AI Highlights
  • - Bought on April 13 for a 7-year-old grandson; the bottom of the Easton bat broke off and a refund is requested.

Bought a bat 13 of April for our 7 year old grandson and the bottom of the bat broke off I would like a full refund it was an Easton bat. And my grandson doesnt have the strength to break the bat. He is only 7years old

User's recommendation: I hope that you do get back to me and not Ignore my messages as it was done the first time thank you so much

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Katie M Ktg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertising

AI Highlights
  • - Ships Free claim is misleading about shipping costs.
  • - Customer service is awful.
  • - Transcript and screenshots of chat are referenced.
Rawlings - False advertising
Rawlings - False advertising - Image 2
Rawlings - False advertising - Image 3
Rawlings - False advertising - Image 4

"Ships Free" doesn't even mean you don't pay for shipping? So much misleading and false information.

Customer service awful. See transcript of chat below.

Nothing else to say. See screenshots of customer chat below. Nothing else to say.

Nothing else to say. Nothing else to say.

Nothing else to say. Nothing else

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Renly Ewe

They have lost my info

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased the bat through you. Was charged for the bat.

Now all of my info is lost and have not received the bat. Cannot get a hold of anybody to solve issue.

Loss:
$110
Cons:
  • No one one answers

Preferred solution: Deliver product or service ordered

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Yesel S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rip off

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Rip off dp not order because they will steal your money and not deliver when they say they will. Just dont

Preferred solution: Full refund

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Yesel S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not order from Rawlings RIP OFF

AI Highlights
  • - Ordered a glove for my son on July 7.
  • - Needed it by July 9.
  • - Expedited shipping offered for July 8; paid $26.
  • - Now estimated arrival is Monday.

Ordered a glove for my son on thursday july 7th. He needed it for july 9th.

Shipping was offered for next day july 8th. Paid 26 dollars for the expedited shipping.

Now im getting a estimated arrival of monday. Wow

Loss:
$26

User's recommendation: DO NOT EXPECT THEM TO STICK TO THEIR WORD

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Diana V Gpk

Order a bat and didn't get it

I ordered a bat through your website. There is no tracking information whatsoever and I do not know the status of where it is. Let us know ASAP.

Cons:
  • Terrible customer service

Preferred solution: Deliver product or service ordered

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Roland M Jqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rubber on handle to barrel seperated

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The rubber on handle to the barrel have separated. It is making a different sound when you hit the ball

Preferred solution: Full refund

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Anonymous
map-marker Farmington, Maine

Had to change my order.

Clicked the wrong glove by mistake and had to cancel and reorder. Customer service was very helpful.

User's recommendation: Shop Rawlings.

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Pat W Roz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sent in claim

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Rawlings - Sent in claim
Rawlings - Sent in claim - Image 2

The. leather eyelets Are torn at 7-8 spots where the white padding is beginning to show through.

Glove is a 1786. Less than 2 years old.

Preferred solution: Let the company propose a solution

View full review
Alando Gkq

Balls

I want to order a case of baseballsLike$$$$&&&&&@@@@@qwertyuioplkjhgfddsazxcvbnmmnbvvxzasfhgklpoiuyytreewwqaadfghjkklmbvccxddertyuiotffddaerggghujiuijbv fry y in vgy

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Thomas R Qyp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Used tball baseballs one time started peeling like a banana

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Rawlings - Used tball baseballs one time started peeling like a banana
Rawlings - Used tball baseballs one time started peeling like a banana - Image 2

Had baseballs one time the covers came off in chunks

have pictures I quit using them and bought others

Loss:
$20

Preferred solution: Let the company propose a solution

User's recommendation: dont ...........buy these not a fan of china

View full review

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