Anonymous
map-marker Burlington, Ontario

Total scam

$1600 of charges never approved and subscribed for and refusal to return and credit account. Furious scam and fraud
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User's recommendation: Never use

Anonymous
map-marker Toronto, Ontario

This is a scam

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I too have contacted BB as I keep getting charges to my account after ordering a free sample. I do not want ANY of their products and want my accountcancelled immediately!!!
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User's recommendation: BEWARE

Rita c Zxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

I am still waiting for my credit over a month now and no news. I tried a few phone calls and nobody knows anything. You must have had my return by now. So please issue the credit. I would like an answer if it is possible. I have to pay my Master Card.
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Dori M

Charges to my account that I want removed

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You billed my account $145.00 after receiving my FREE sample. Stop with any other subscription fees and cancel anything to do with my account. I am very dissapointed that you have done this. I have contacted the bbb about this. These are not free samples. I may have ended up liking the product but do to the money that was taken from my account without my permission I will not be buying anything. Cancel any other payments please
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Loss:
$145
Cons:
  • Lost money

Preferred solution: Full refund

User's recommendation: Do not order free samples as they are not free

1 comment
Wendie Tvt

Yup nothing in the end is free I only order things that do not have future billing without your say so how do you think Brinkley is so rich!!!

Missub U

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Misled

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Rare Refinery - Misled
Beware of : rarerefinery.net and rarerefinery.com I replied to a free trial of Rare Refinery skin cream and serum and paid for the shipping. I contacted the company within the 14 day cancellation period as I was unemployed. The sample did not arrive until over a month later. The company took $152.16 immediately after my cancellation call and again this month I found a further $152.16 was taken. Without my consent and without every contacting at any point by email they used my bank account information that I had provided for shipping costs only. Rare Refinery Skin - Wonderous skin on calling them again I found that the sample is not free it is $152.16 and they will not provide a full refund despite the creams being in the original sealed packaging.
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Loss:
$304

Preferred solution: Full refund

User's recommendation: BEWARE Rare Refinery Skin - Wonderous free skin sample is a huge con

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