Rapha Reviews
Rapha Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 2 customer reviews. Consumers are mostly neutral; recent feedback praises responsiveness and products while rating distribution shows unfavorable responses and a high price level.
Key Takeaways for Future Customers
- Rapha reviews note responsive support and generally good product quality.
- Expect premium pricing and limited discounts per customer feedback.
- Contact options may be limited; email responses can be slow.
Negative Feedback / Risk Areas
- Customer service accessibility and response time are recurring customer complaints.
- Complaints about product mismatch and lack of phone contact.
- Perceived high price level and disappointing special offers.
Positive Feedback
Customers report Rapha is responsive and that products are well regarded when exchanges or replacements are needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 2 customer reviews. Consumers are mostly neutral; recent feedback praises responsiveness and products while rating distribution shows unfavorable responses and a high price level.
Key Takeaways for Future Customers
- Rapha reviews note responsive support and generally good product quality.
- Expect premium pricing and limited discounts per customer feedback.
- Contact options may be limited; email responses can be slow.
Negative Feedback / Risk Areas
- Customer service accessibility and response time are recurring customer complaints.
- Complaints about product mismatch and lack of phone contact.
- Perceived high price level and disappointing special offers.
Positive Feedback
Customers report Rapha is responsive and that products are well regarded when exchanges or replacements are needed.
Myrtle Beach, South Carolina
They are an excellent company and they were very responsive to my problem.
I was sent soap that was not the same as I had received prior. I explained this to them and they are sending me replacement soap.
I am very pleased with this response.
Their products are wonderful. And now I understand their customer services as well.!
User's recommendation: This company is very responsive to its customers. Their products are perfect.
Myrtle Beach, South Carolina
Question
- - Wrong soap received (square, not the rectangular version) and scent is not as good.
- - No phone number; emailed three times and need a reply.
Honestly, Im not very happy if you must know. You dont have a phone number.
I emailed you three times. I have a question about the soap it when I ordered it. I thought it was the one that was rectangular. Its completely different.
I would appreciate some kind of response. I dont expect you to take it back because I had ordered it a while ago.
I want to order the original rectangular soap that you show on your website that is not what I got what I got a square it doesnt smell as good and its really a different product altogether so I would like a response to this. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere's the diversity?
- - User claims Rapha uses only Black models, questions founders' background, accuses woke branding, and notes no contact page.
Hello,
While performing a search to find some new cycling clothing I was directed to your website. Shockingly the website of Rapha.com has nothing but blacks as models, and no one of the Anglo Saxon variety upon which not so Great (anymore) Britain were founders.
You've defecated on the Magna Carta and thousands of years of culture and history! Why the R-selected desperate virtue signaling? There's not a "contact" on your website so you're hearing from me through this third party.
Just have to say that knowing what kind of company Rapha is I would never contribute to this destructive woke ideology that this company is promulgating. The state of your island (where my ancestors hail from) is appalling and will no doubt soon be completely destroyed buy the dregs that you've imported.
It truly is a shame how you sacrificed tradition and stability for short term gratification to be seen as something virtuous. It's disgusting and I just wanted to have my voice heard and let you know every time I hear the word "Rapha" while watching the Tour or elsewhere I'll think of how utterly idiotic this company is...
What's worse is what I'm saying is likely illegal in your Orwellian Marxist oligarchy run amok. Rapha will forever be a cuck of the cycling clothing industry!!!
Regards,
icycle2
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I just went to the site and clicked a couple pages and all the models were white.
Main page here and all humans are of non Anglo origin. It's a virtue flex that is the catalyst to their (GB's) own destruction. https://***/gb/en/