RandCo
RandCo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RandCo has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with high prices and unfavorable service experiences.
Key Takeaways for Future Customers
- Check promo code and discount application before purchasing and review RandCo reviews for recurring issues.
- Avoid relying on ShopPay-only checkout if you prefer PayPal or need invoice flexibility.
- Expect limited storefront availability; consider buying in person if products are local.
Negative Feedback / Risk Areas
- Frequent RandCo customer complaints about promo codes not applying, missing discounts, and billing or refund delays.
- Customer service is hard to reach; no reliable phone support and order cancellations are difficult due to automated processing.
- Checkout via ShopPay caused duplicate orders and order tracking disputes with shippers.
Positive Feedback
Some customers report timely initial shipping and prior satisfaction with product lines sold to salons.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RandCo has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with high prices and unfavorable service experiences.
Key Takeaways for Future Customers
- Check promo code and discount application before purchasing and review RandCo reviews for recurring issues.
- Avoid relying on ShopPay-only checkout if you prefer PayPal or need invoice flexibility.
- Expect limited storefront availability; consider buying in person if products are local.
Negative Feedback / Risk Areas
- Frequent RandCo customer complaints about promo codes not applying, missing discounts, and billing or refund delays.
- Customer service is hard to reach; no reliable phone support and order cancellations are difficult due to automated processing.
- Checkout via ShopPay caused duplicate orders and order tracking disputes with shippers.
Positive Feedback
Some customers report timely initial shipping and prior satisfaction with product lines sold to salons.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order placed last night
- - A 30% discount was not applied to the order.
- - Please call 409766**** to confirm the correction or cancel the order via credit card, Jamie Leimer.
I tried to get the 30% off but looking at my order, that did not happen. Please call 409766**** and let me know it has been corrected or I will cancel the oder through my credit card.
Jamie Leimer
Vista, California
Order Missing
- - ShopPay caused duplicate orders.
- - No phone support; duplicates can't be canceled and the second order arrived.
- - First order shipped fast; shampoo differs.
R and Co pushes their orders through ShopPay which is annoying. For some reason ShopPay froze and didn't complete my order so I tried again.
Result - ended up with duplicate orders. I email the company right away (they have no working customer service phone number) so cancel the duplicate order. They said they could not cancel the duplicate order since orders are processed in an automated system. But I could return the second order.
My first order shipped quickly (although the shampoo smells and works completely different from the salon shampoo - why??). My second order number arrive. I contacted the company again and they said contact the shipping company. I contacted the shipper and they say contact R and Co.
neither will help me.
So frustrating. Never again!
User's recommendation: Don't buy online
ID Me I am a teacher and a veteran and the discount was not applied
My veteran/teacher discount was not applied
ID Me has my credentials
I should get a discount on this order
The Bronx, New York
Elp with order
- - Promo discount not applied at checkout.
- - Customer service was reachable in the past but is not currently; calls go to recording.
I didn't receive the discount for my promo code, even though the message on the site said the promo discount "would be taken at checkout". I've tried to reach customer service -- by e mail, text, and called a phone number, but got recording that there "is no one available to take your call" multiple times.
In the past, I was able to reach their customer service, but now ... wth is going on???
User's recommendation: Buy in store, if you can. But R+Co products are not wodely available in stores. For now, I'd say don't expect your promo codes to work. Also, I couldn't access PayPal!!! They forced me to use Shop Pay!!!!! I am really a Pissed Consumer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get in touch with somebody to get products in my hair salon
Nobody is getting back to me about getting products in my salon and I already carry your line.. I'm very very upset with this company at this point and I used to love them!
Preferred solution: Apology
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