Randall Reeds Planet Ford Of Spring
We are currently gathering insights to provide in-depth statistics
Consumers are asking for reviews of this business
Houston, Texas
Stay away from Planet Ford in Spring
The finance department will rip you off. I have spent the last 5 months trying to get them to honor a $750 dollar voucher they said would be no problem.
Each time I call someone tells me a different story. After many weeks I finally spoke with the finance dept manage. Her intent was not to help resolve the problem but to throw up another road block. Planet Ford has no intention of honoring their word.
They seem to enjoy providing poor customer sevice. As of today they still have my $750 dollars. They are dishonest and will say anything to get you to buy a car.
They will not stand by their word. STAY AWAY!!!!!!!!!
Brands Related to Randall Reeds Planet Ford Of Spring
Randall Reeds Planet Ford...
“I purchased an suv from them on 5/26/23 and was told after signing the papers it needed to be detailed...“
Randall Reeds Planet Ford
“I had what I thought was a great experience at Planet Ford turn bad because of mistakes made by their...“
Randall Reeds Planet Ford...
Randall Reeds World Class...
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This $750 was an offer directly from the manufacturer. We do everything in our power to ensure the customer gets all rebates and incentives Ford is offering.
Planet Ford didn’t include this customer’s Rebate on the contract, because the customer didn’t have the certificate from Ford with them. We told the customer to bring it in and that we would process the claim for them, so that they would receive the check directly from Ford.
We did submit it for the customer; however, Ford declined the voucher based on the purchase date. Sincerely, Aaron Smith, General Sales Manager Planet Ford Spring.