Randall Reeds Planet Ford Of Spring
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This $750 was an offer directly from the manufacturer. We do everything in our power to ensure the customer gets all rebates and incentives Ford is offering.
Planet Ford didn’t include this customer’s Rebate on the contract, because the customer didn’t have the certificate from Ford with them. We told the customer to bring it in and that we would process the claim for them, so that they would receive the check directly from Ford.
We did submit it for the customer; however, Ford declined the voucher based on the purchase date. Sincerely, Aaron Smith, General Sales Manager Planet Ford Spring.