You screwed up my account and refuse to help

My account has been backed and no wonder seeing how when I answer wring when verifying info the customer service rep gives me the right one and then has all my info screwed up differently every time I get to talk to someone whick is about every forth day calling 24/7 before I finally talk to someone who can't help only makes utwirse and hangs up on me. I've been having this problem since Jan 16 and haven't had access to my money to feed my kids or maybe self or oay bills and I'm about that sue your *** for everything you had if someone doesn't call me immediately! Its 730 indiana time. You ha e till noon today

User's recommendation: Go somewhere to bank. Green dotsucks.

View full review
ID
#2424233 Review #2424233 is a subjective opinion of poster.
Loss
$4
Preferred solution
Full refund
Junior Reviewer

Randall Home Mortgage

Update by user Mar 27, 2017

If I managed to answer the phone when the guy called, he wouldn't stop. He is a scammer using somebody else's phone number to avoid costs.

The Government is to lazy to put a stop to this. It happens all of the time.

But not 12 times in one month. Just going to delete the *** calls.

Update by user Mar 27, 2017

Very interesting phone calls. The first phone number does not work.

The second number being used by the company from LA, ended up being Police Charity in Ohio.

I noticed on scam tracker the Randall Home Mortgage is not BBS credited. They are a certainly a scam .

Update by user Mar 27, 2017

Another call. Total of 12 in one month.

He is not going to give up ever. I am going to call back and complain to the manager.

Update by user Mar 26, 2017

Another call. When will it end? We don't need help!

Original review posted by user Mar 24, 2017
Hello? Hello? Is anybody there? Can you hear me? That is all the *** can say for the message. He does not leave his name or phone number. But thanks to caller ID, it says Randall Home Mortgage, list the times, dates and two different phone numbers for LA. This untrained worker has called 10 times in two weeks. Times are between 8AM and 6PM. If we have not answered or called back by now, you would think he would get the message that we are not interested. We are sick of this worker calling us. We do not need help. So stop with the *** calls.
View full review
ID
#1025173 Review #1025173 is a subjective opinion of poster.
Service
Randall Home Mortgage Customer Care
Reason of review
Untrained worker
Preferred solution
Stop calling and train your worker.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article