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Purchased a pair of ladies loafers and the colour has come of the leather after only wearing them twice, no receipt but obviously RL as per labels etc., on and in shoes. Outlet store agreed they were faulty but not purchased at that outlet store. Wrote to customer...
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1.8
I didn't like
  • Quality and customer service
  • Poor quality
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I went into Ralph Lauren store in Bicester Village today, as I approached the cashier to pay was pointed to the point to give my details, what language I wanted, what Country that I reside in, English and Briton, was then faced with purchase price and "denote to...
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Anonymous

Anonymous response from Ralph Lauren Bicester.Dear Kerri,Your email regarding a recent visit to the Ralph Lauren Menswear store in Bicester has been forwarded to me and I do hope that I...

After wearing and buy RL Polo shirts since I was five I have noticed in the past 3 years that the quality has gone to ***. I always wash them in delicate cycles and dry them by laying them over a chair. They use to last like 3 or 4 years tops, however now they barely...
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Anonymous

Anonymous i agree.

1.0
I didn't like
  • Very poor quality clothing
#943015
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Ralph Lauren Shipping Service Review

#990153
1.6
I purchased items online. Never received the items as they were sent back to sender for no apparent reason. On top of that. They double charged me and never posted the refunds. Multiple follow up emails sent and no decent response n clearly no intention of crediting me back. I have provided a letter from my bank clearly stating the charges but still no response. Cheats?
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Ralph Lauren Shirt Review

#974888
The polo shirts I bought have the buttons popping open when I wear it. It's an embarrassment. Can you please help in this matter.
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Ralph Lauren Customer Care Review

#970321
Terrible service from management dealing with issue .
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T-shirt Review

#964077
2.2
Quality has become the worst. I bought two T shirts and it all had holes after first wash. This used to be the only brand I wear. However, I have to switch.
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Dear Sir, i bought a few pairs of socks in Bloomindales in 10th of September. The first day i wore them, holes appeared on toes on one pair (both on left and right). I bought them in NYC. Now i am back in Bursa/Turkey. Other pairs do not seem to have any problems, yet...
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Anonymous

Anonymous now it is 4 pairs went in the waste basket.. 4x22= 88 usdcomplete waste..what a sad company..

I liked
  • Brand
I didn't like
  • Disappointed material
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Not a friendly environment.... Went to the outlet especifically to use my coupon but the associate will not accept any of them. The 30% friends n family is only online and the 20% expired. I had to search my texts/email for a current one! I know every store has...
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Anonymous

choupoisson That's not the customer service reps choice. It's a company thing. Unfortunately, yes, those coupons will have expiration dates, but it's not their choice to have a system in ...

Ralph Lauren clothing is *** quality. I just ordered two dresses online and they were delivered today and are terrible terrible quality. One of them is literally pulling apart at the seams already and I haven't even tried it on, the quality of the fabric is...
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1.3
I didn't like
  • Very poor quality clothing
#927765
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I had purchased well over 200 dress and casual shirts over the past 40 years and was basically a one brand (Ralph Lauren) shopper for shirts. About five years ago I began to notice my shirts were not wearing well any more. Collars and cuffs began to fray very quickly...
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Anonymous

Anonymous The same thing has happened with me. Did you have any luck getting customer service to replace the shirts? I can't even get through to anyone at their customer service line!

Anonymous

Anonymous I agree totally. The middle button hole on many of my pricey Ralph Lauren golf polo shirts no longer keeps the button in place! Customer Service at Lauren's would do nothing,,...

I placed an order. I have got confirmation from them about my order and said they will process it. Next day I have got call that item is not in stock anymore as payment was authorised a bit late. When I placed an order online money has been deducted straightaway from...
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Purchased a mens dress shirt the other day. Original cost $145, although i bought it on sale. Anxious to wear it so popped it into the washing machine but forgot to *** the blue hang tag label. Well..blue dye from the *** label ran and ruined the shirt. I admit was...
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1.1
I didn't like
  • Quality and customer service
#887512
Reply to reviews
White tees material has gone downhill, thin and poor fitting. A short sleve shirt color rubbed off-never seen that before. The dye used is garbage. Dress khaki waist of 34 is not consistent with their jeans. There is probably a 2 inch difference between the two. Polo...
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