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Bought a coat for my wife in Portsmouth Ralph Lauren store. After wearing 3 times ,my wife noticed the stitching of the lining was coming off. Rang the store, spoke with the manager who told my wife to bring the faulty coat with receipt so she could get a refund or a...
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1.0
I didn't like
  • Horrible service
  • Poor quality
  • Quality and customer service
#780749
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On a business trip in Milan I visited brand store of Ralph Lauren and made a number of purchases, including 2 shirts Ralph Lauren (Polo Ralph Lauren Custom Fit 16 1/2) – for myself and as a present to my business partner, who was expected anniversary. Relying on...
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Ralph Lauren - Polo Socks
Ralph Lauren - Polo Socks
Only wore and washed these socks a few times and a hole emerges by the toe seam. At the same time, the top end of the other sock is unraveling. Major disappointment. I read that Polo does not take returns without receipt and these were a gift. I don't even know what...
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Ralph Lauren Fragrance Review

#819696
4.0
My bottle of Ralph Lauren black is leaking can't I take it back??? Under sale of good act.... Not fit for purpose??
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Ralph Lauren Handbag Review

#770289
Purchased black patent bag fir $199 and has not held up fir $ U paud few mths ago . Looks milky & ashamed to carry plx call me st 276-971-3161
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Polo Ralph Lauren Pullover Review

#764348
2.0
Picked up 3 Ralph Lauren pullovers from Cheshire Oaks in UK at Xmas. All have bobbled and worn quite badly after just 3 wears. Over priced inferior quality, better quality goods from Primark!
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Ralph Lauren Customer Care Review

#739220
3.7
The Customer service at Ralph Lauren is absurd. I don't care if it is promotional gift card or not. It shouldn't expired and you guys are absolutely disgusting . I am going to fight until the end to get my 40dollars gift card
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I have been shopping in macy's for 40 years and have always been able to use coupons on clothing. But, for some reason Macy's will no longer take the coupons for polo shirts, pants, etc. When I questioned them they said that Polo was responsible. I think that is so...
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My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My Nightmare Experience with the Customer Assistance Department of Ralph Lauren I have been an avid admirer and a regular customer of the brand Ralph Lauren for many years. This year however, I think you have hit it out of the ball park with your new collection of...
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Anonymous

Anonymous If Ralph Lauren spends the money to have its OWN U.S.customer service. It should train them to match the retail market they serve. Messing orders up where customers lose the ...

1.7
I didn't like
  • Poor customer service
#754745
Reply to reviews
I love the Ralph Lauren Blue fragrance and the last two bottles have leaked. As I press to spray, the cologne runs down the side, also coming out the spray. The cologne has ruined the top of my dresser, and didn't notice until I took the dresser scarf off. I am...
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I liked
  • Cologne
I didn't like
  • Disappointed material
  • Spray atomizer
#718738
Reply to reviews
My two pocket long sleeve Large white dress 100% cotton shirt is coming apart at the sleeves and coller. I've used it only three or four times. It's special occasions shirt. Disappointed that a high quality polo Ralf Lauren dress shirt did not last. The numbers on top...
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Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client line they said they would fix the problem. Then this high class label what a joke told me to contract the maker of said product Haynes ...
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My wallet was stolen today in Ralph Lauren women store in la Roca village Barcelona,mine and my friend's wallet in less than 5 mins ,and when i asked the employees to check the cameras,they said that they saw nothing on the videos which made us doubt the honesty of...
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Anonymous

Anonymous Barcelona is known for pickpockets maybe you should watch your stuff better...

Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
Ralph Lauren - Sunglasses lenses peeling off (only two years )
I have bought a Polo Ralph Lauren sunglass less than two years ago in a Sunglass Hut outlet in Las Vegas (product invoice attached) and even with little use the lenses started to peel off. I really expected to have a better product quality and reliability / durability...
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Anonymous

Anonymous Same thing happen with my Ralph Lauren sunglasses. The first pair started peeling after a month, I should have returned them for a refund. The next pair started within less ...

Anonymous

Anonymous this is a common problem with Polo glasses. I am on my second pair that is experiencing the same issue. Sunglasses Hut is replacing them 100% under manufactures warranty.