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Product Support - non existant with Ralph Lauren
I want to just say how displeased I am with your customer service and product support. I purchased a Reversible mens belt the Fist time from Macys which fell apart. Then purchased the same exact belt from Lord & Taylor which also fell apart. - after that time I went...
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Anonymous
Anonymous

I too have been appauled by their so called customer service. They pass the buck and are quite rude and arrogant with it.I ,for one ,will never shop with them ever again becau...

I bought 2 pairs of Polo signature pants in Sears, in my excitement bec. the fitting is perfect to me, went to alteration store same day. I washed it before I will wear, the fabric is itchy and very stiff, feels very uncomfortably. Second time I washed the same , the...
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Anonymous
Anonymous

When did sears start selling RALPH LAUREN. Sears has polo but it is not RALPH LAUREN POLO.

i recently bough some goods from Mail:polostoreonline@hotmail.com Website:www.BuyRLpolo.com.....and unfotunately the 4 polo shirts were small I tried to return the goods to the address in China as per the return address on the packaging. But the goods never reached...
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Ralph Lauren Shirt Review

#859827
Ralph Lauren - Simple Review #1465057553
1 of 1
Holes appear on two sweaters some shorts n shirts in polo ....other brands i dont have a problem with
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Ralph Lauren Shoes Review

#848997
1.0
Ordered two items shoes & a hat both white the shoes looked worn & scuffed & fingerprints & the hat had what looked like black soot on the bill and was horribly wrinkled. I wanted an exchange for the shoes but they just gave me a refund which was confusing also they made me keep the hat poor customer service poor items will never order from them again.
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Ralph Lauren Fragrance Review

#819696
4.0
My bottle of Ralph Lauren black is leaking can't I take it back??? Under sale of good act.... Not fit for purpose??
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Ralph Lauren Handbag Review

#770289
Purchased black patent bag fir $199 and has not held up fir $ U paud few mths ago . Looks milky & ashamed to carry plx call me st 276-971-3161
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Disappointed... I recently purchased a pair of Ralph Lauren frames at Len's Crafters. I I purchased them there and then went to my local Vision Care store and had the glass installed. They didn't carry the Ralph Lauren brand and that's what I wanted. This brand has...
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4.3
I didn't like
  • Disappointed material
  • Very disappointed in quality of frames
  • Poor quality
#781502
Reply to reviews
Bought a coat for my wife in Portsmouth Ralph Lauren store. After wearing 3 times ,my wife noticed the stitching of the lining was coming off. Rang the store, spoke with the manager who told my wife to bring the faulty coat with receipt so she could get a refund or a...
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1.0
I didn't like
  • Poor quality
  • Quality and customer service
  • Poor customer service
#780749
Reply to reviews
On a business trip in Milan I visited brand store of Ralph Lauren and made a number of purchases, including 2 shirts Ralph Lauren (Polo Ralph Lauren Custom Fit 16 1/2) – for myself and as a present to my business partner, who was expected anniversary. Relying on...
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Ralph Lauren - Polo Socks
Ralph Lauren - Polo Socks
Only wore and washed these socks a few times and a hole emerges by the toe seam. At the same time, the top end of the other sock is unraveling. Major disappointment. I read that Polo does not take returns without receipt and these were a gift. I don't even know what...
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I have been shopping in macy's for 40 years and have always been able to use coupons on clothing. But, for some reason Macy's will no longer take the coupons for polo shirts, pants, etc. When I questioned them they said that Polo was responsible. I think that is so...
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My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My nightmare with the Customer Assistance Department of RALPH LAUREN
My Nightmare Experience with the Customer Assistance Department of Ralph Lauren I have been an avid admirer and a regular customer of the brand Ralph Lauren for many years. This year however, I think you have hit it out of the ball park with your new collection of...
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Anonymous
Anonymous

If Ralph Lauren spends the money to have its OWN U.S.customer service. It should train them to match the retail market they serve. Messing orders up where customers lose the ...

1.7
I didn't like
  • Poor customer service
#754745
Reply to reviews
I love the Ralph Lauren Blue fragrance and the last two bottles have leaked. As I press to spray, the cologne runs down the side, also coming out the spray. The cologne has ruined the top of my dresser, and didn't notice until I took the dresser scarf off. I am...
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I liked
  • Cologne
I didn't like
  • Disappointed material
  • Spray atomizer
#718738
Reply to reviews