No Status

Ralph Lauren Home - No Status
Hello , My issue is not yet resolved. I tried contacting the Ralph Lauren Customer care number given by you below. But they said they are only taking ralphlaren.com orders. I placed an order in www.vipplazafans.com. I had ordered n nearly 11 items which cost around $145. The order number is #74007****. PFA the screenshot ofbthe order placed. I made this order on July 25 2018. But I didnt receive any status updates yet. There is no customer care number available over the site. The option which ever is there on the site doesnt hav any impact. I kindly requestbyou to help me out on this. I eother need my money or the product. Please help me out guys. Thanks, Venmathi
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ID
#1334108 Review #1334108 is a subjective opinion of poster.
Service
Ralph Lauren Home Customer Care
New Reviewer

NO SERVICE WITHOUT BEING DESIGNER

I bought the Madeline Floral lamp for nearly $2000.00. Beautiful lamp but the shade, harp, and finial got lost in a move. I called RLH purchase a replacement shade, harp, and finial but got the run around. Then I was told told to call designer number but they refused to help unless I was a designer. This lamp is huge and to find a replacement shade that looks as good is impossible because I have tried. I didn’t need a designer to buy the lamp so why do I need a designer to buy the replacement shade, harp, and finial. I spend a lot of money on home decor but I will not waste buying something from here again due to the lack of costumer service and stupid rules. Mad customer Cindy Riley Cindylouriley@***.com
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ID
#1293146 Review #1293146 is a subjective opinion of poster.
Service
Ralph Lauren Home Customer Care
Reason of review
Poor customer service
Loss
$1650
Preferred solution
I want the shade, finial, and harp

Ralph Lauren Home Paint Review

Discontinuance of your paint! Right in the middle of remodel. Now I have to repaint everything which ends up costing me double if not tripple the amount. I will never buy another product from your company again. Customer service was absolutely useless.
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ID
#1011596 Review #1011596 is a subjective opinion of poster.
Product
Ralph Lauren Home Paint

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