Lidya Cka
map-marker Huntington Beach, California

Fraud

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I cant believe that nobody called me or text me and allowed an international charge of over 2000. I realized when my other bank called to verify a charge.

Then I try calling and it was horrible. How can I put my card number if I dont have it.

I am so disappointed of the service I get from this bank. I have not used the account actively because when I think about changing everything over you guys have disappointed me.

View full review
Loss:
$2300
Pros:
  • Good interest rates
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Probably not to trust that they are protected

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