Raising Canes Chicken Fingers
Raising Canes Chicken Fingers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Raising Canes Chicken Fingers has 2.7 star rating based on 7 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Raising Canes Chicken Fingers to a friend or colleague.
- Rating Distribution
Pros: Great chicken, Decent food, Drive thru moves quickly.
Cons: Bad customer service and sketchy rewards program, Lack of decent customer service at the location, Too hot sauce.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Raising Canes Chicken Fingers has 2.7 star rating based on 7 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Raising Canes Chicken Fingers to a friend or colleague.
- Rating Distribution
Pros: Great chicken, Decent food, Drive thru moves quickly.
Cons: Bad customer service and sketchy rewards program, Lack of decent customer service at the location, Too hot sauce.Recent recommendations regarding this business are as follows: "Cane’s Caniac rewards card… a real hassle and you really do not get the rewards you earned.", "Don’t get the hot sauce", "Stay away from Raising Canes Chicken Fingers especially if you are a senior citizen.", "Better customer service", "Check your food before you drive away".
Review authors value the most Location and Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lexington-Fayette, Kentucky
Rewards deleted and poor customer service
I had two 6-piece box meals that disappeared. We eat at RC 3-4 times a month and love it.
But Jasmine in customer service was rude and condescending, and did not address my issue. Instead, she told me to get over it and take a screenshot next time.
It was the worst customer service I have ever had - and I lost two 6-piece box meals. I guess it is a sign to go to a different chicken restaurant.
- Great chicken
- Bad customer service and sketchy rewards program
Preferred solution: Full refund
User's recommendation: Cane’s Caniac rewards card… a real hassle and you really do not get the rewards you earned.
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Verified Reviewer |
Columbus, Ohio
Improvement needed on quality of good
I always go to Canes for food on West Broad Street in Columbus, Ohio, at least once a week, but I kind of don't want to anymore. This is the second time I've found hair inside the chicken batter, and it doesn't belong to me. The service is great, but I highly recommend hair nets.
Preferred solution: Nothing just recommending
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami Beach, Florida
Employees asked me to leave because of an accident
I was happy to see Canes open in Miami and was excited to visit because I had heard so much about them online. I ordered a 3-piece fingers meal with hot sauce.
The chicken was tasty but something with the sauce didn't sit well with me and I had an accident trying to get another soda. Most stayed in my pants, so I didn't leave a mess, but there was a smell. I still wanted to finish my chicken without the sauce, but a rude employee said they had complaints about me and I had to leave.
The next bus didn't come for 25 minutes, so I had to sit in the heat outside and didn't get to refill my drink. They need to be more understanding of customers who have accidents.
- Great chicken
- Too hot sauce
Preferred solution: Nothing, I won’t go back.
User's recommendation: Don’t get the hot sauce
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Poor Service
The location in Penrose Plaza, Southwest Philadelphia, PA has really gone downhill.
The last two times I have used their drive-thru the have failed to give me the senior citizen discount even after I asked and was told they would. In addition it now seems they do not give you any napkins.
This problem mayhave happened at other times but I would need to check my receipts.
I called on Oct 13, 2023 to complain about it and the young woman who answered refused to connect me to the store manager. First she said she was a manager then said she was an assistant manager.
User's recommendation: Stay away from Raising Canes Chicken Fingers especially if you are a senior citizen.
- Drive thru moves quickly
- Decent food
- Lack of decent customer service at the location
Preferred solution: Since you offer the senior citizen discount give it and don't mislead your customers about giving it. Improve your customer service. When a customer asked for the store manager don't say you're the manager when you're actually an assistant.
User's recommendation: Stay away from Raising Canes Chicken Fingers especially if you are a senior citizen.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Tyler, Texas
Manager was rude
Manager was rude and will not be coming back , he snatched a cup out of my hand , But the food is excellent , been buying to go , never ate in
Arlington, Texas
Mgr snatched a cup from hand to give me lemonade
Good morning , would you mind calling ,903-948-**** I dont have enough space to tell you what happened . Thank you Carolette Jones
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Verified ReviewerClub member and it's saying I've used my card when I havent
My club member card was not working and it said It was used already when I hadnt used it for my free box order
User's recommendation: Better customer service
Charged my card twice
Bought chicken Saturday for 18.54 and got charged again today 18.54 and was no where near Raising Canes
Preferred solution: Full refund
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Verified Reviewer |
Oklahoma City, Oklahoma
Resolved: Complaint
Company fixed the issue and I have been provided with apology.
Well its about the manager hes kinda rude I think the supplier is Ben e Keith I saw the truck im pretty observant
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Complaint
Dallas isnt very nice he hung up on me and I called back and told him I didnt appreciate him hanging up on me he also said he couldnt tell me what the distribution name is for the food I think its Ben e Keith cause I saw the truck I see it sometimes im very observant but Dallas isnt very kind
Los Angeles, California
Because I didint get all my food and paid alot for the food. Missing chicken and missing bread
Haven't heard one thing from them. Not to happy.
I paid alot of $ to get shorted items.
Won't be going back. They don't care!missing
User's recommendation: Check your food before you drive away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
I Love Canes
The food is excellent however check your food order before leaving and make sure theyve given everything that was ordered and asked for.
Preferred solution: Deliver product or service ordered
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Others eating there don't need to eat their food smelling your as s. You should have known better, but you stayed. They were right to kick you out.
She is known for this around the Miami area and has done it before at Church’s Chicken and at a casino.