Manufacturer: Rainbow Play Systems Category: Warranty Clear all filters (3 of 3 reviews match)
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Rainbow Play Systems - Slide has cracked a second time - will not warranty
Rainbow Play Systems - Slide has cracked a second time - will not warranty
Rainbow Play Systems - Slide has cracked a second time - will not warranty
We are unable to get Rainbow Play systems to Warranty the slide on our very expensive King Kong Playset. This is the second time it has cracked. The first time the slide cracked we had it replaced and also payed extra to buy a new support base for it just in case that...
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Anonymous
Anonymous

I'm in the same situation now. I already paid to have my slide replaced once. Now it is cracked AGAIN!! Also the trapeze ring cracked while my son was playing on it. When I ca...

Anonymous
Anonymous

It's 10 yrs old? Did it come with a lifetime warranty?!

Product
Rainbow Play Systems Swing Warranty
I liked
  • Play system and original help from local dealer
I didn't like
  • Corporate office will not take responsibility for faulty product
#1032385
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example, they led me to believe the swing set i purchased was made in america. web site, ads, salesman etc all tout made in america. truth--ITS ALL MADE IN CHINA! THE BOXES IT CAME IN ALL SAID MADE IN CHINA! I WAS FLOORED!! THIRD, THEY NEVER HONOR THE SO CALLED...
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Anonymous
Rainbow Play Sytems

I am sorry that you are having issues with your Rainbow Play System. In regards, to the box kits. Those are our lower end sets and we do not advertise those as Made in America...

Product
Rainbow Play Systems Swing Warranty
#1030045
Reply to reviews
If you are looking to purchase a swing set for your children. Do not buy Rainbow! They claim lifetime warranty yet charge a rediculous amount for shipment to replace the rotten wood. In addition a wind storm blew off a board for the tarp and they refused to replace the...
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Anonymous
Anonymous

We’re sorry you had a bad experience. Rainbow Play Systems, Inc. has been building childhood memories for 30 years. We value our loyal customers and take any complaints or con...

1.0
Product
Rainbow Play Systems Swing Warranty
#857878
Reply to reviews