Kevie K

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Most unprofessional repair company

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Spoke to the owner Rafy for two days. He guaranteed someone will come to my house to fix the refrigerator. For 2 days I took off from work waiting for the repairman and no one ever showed up. When I called to complain all of a sudden no one in the place spoke English. Very unprofessional I will never ever use this place again.
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Reason of review:
Poor customer service
map-marker New York, New York

Rafys Home Appliances - Refrigerator Review from New York, New York

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This place is the worst place in history to buy anything... I bought a stove and Refridgerator from Rafy.. Both have broken down...they fixed the stove after calling the store and cell phone over 10 times in a matter of Two days... He kept saying he's on his way, fives minutes away when in fact it took three days before he came and I missed work believing he was telling the truth... He is a huge liar and so his his workers... The Refridgerator broke down days later and all my food spoiled waiting on him to come...same situation... Promises and lies and this time it took a week... And it was under warranty... Needles to say it has broken down about five more times since then.. Their products are *** and the service is the worst.. I finally had to get another company to replace the motor in the fridge... They staff is the worst and so is he... Never use them....
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Reason of review:
Damaged or defective

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