New Reviewer

Most unprofessional repair company

Spoke to the owner Rafy for two days. He guaranteed someone will come to my house to fix the refrigerator. For 2 days I took off from work waiting for the repairman and no one ever showed up. When I called to complain all of a sudden no one in the place spoke English. Very unprofessional I will never ever use this place again.
View full review
ID
#1083485 Review #1083485 is a subjective opinion of poster.
Service
Rafys Home Appliances Refrigerator Repair
Reason of review
Poor customer service

Rafys Home Appliances - Refrigerator Review from New York, New York

This place is the worst place in history to buy anything... I bought a stove and Refridgerator from Rafy.. Both have broken down...they fixed the stove after calling the store and cell phone over 10 times in a matter of Two days... He kept saying he's on his way, fives minutes away when in fact it took three days before he came and I missed work believing he was telling the truth... He is a huge liar and so his his workers... The Refridgerator broke down days later and all my food spoiled waiting on him to come...same situation... Promises and lies and this time it took a week... And it was under warranty... Needles to say it has broken down about five more times since then.. Their products are *** and the service is the worst.. I finally had to get another company to replace the motor in the fridge... They staff is the worst and so is he... Never use them....
View full review
ID
#729690 Review #729690 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Damaged or defective

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article