RadNet Reviews
RadNet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RadNet has a 1.2 star rating from 2 reviews with 100% unfavorable feedback; consumers report dissatisfaction, citing poor customer service, long waits, lost property, portal access problems, and high prices.
Key Takeaways for Future Customers
- Read RadNet reviews and prepare for possible scheduling delays and long waits.
- Expect customer complaints about billing and ask about charges and insurance up front.
- Verify portal access and medical records before appointment.
Negative Feedback / Risk Areas
- Repeated billing disputes and full charges despite insurance.
- Poor front desk training, slow service, and tech staffing issues.
- Reports of lost personal property and unresponsive support.
Positive Feedback
Reviews contain no clear positive experiences; most comments warn others to avoid the facility.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RadNet has a 1.2 star rating from 2 reviews with 100% unfavorable feedback; consumers report dissatisfaction, citing poor customer service, long waits, lost property, portal access problems, and high prices.
Key Takeaways for Future Customers
- Read RadNet reviews and prepare for possible scheduling delays and long waits.
- Expect customer complaints about billing and ask about charges and insurance up front.
- Verify portal access and medical records before appointment.
Negative Feedback / Risk Areas
- Repeated billing disputes and full charges despite insurance.
- Poor front desk training, slow service, and tech staffing issues.
- Reports of lost personal property and unresponsive support.
Positive Feedback
Reviews contain no clear positive experiences; most comments warn others to avoid the facility.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
I must be able to access my account and...
I must be able to access my account and have access to my medical records. However, your portal is not recognizing my username or password.
Please get in touch with me ASAP so that I can access my medical records today.
I can be contacted at 929-777-****. Thanks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is a terribly mismanaged facility
- - Walk-in pre-op chest X-ray; one tech didn't show.
- - Desk staff was unsure and kept asking for help.
- - Called at 11:10 after being told I’d be first at 10:30.
I got there at 9:00 as a walk in for a pre-op chest x-ray. Was told one tech did not show up would arrive at 10:30.
The woman behind the desk did not know what she was doing and had to keep asking for help. Someone else took over and I never saw her again. By then it was 9:30 and I was told I would be the first one at 10:30. I was finally called in at 11:10.
The waiting room was packed, way out to the hall, yet more and mor people kept lining up.
The line never went down. Are they scheduling too many people just for the money?!!
User's recommendation: Stay away from this place!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncompetence at its Worst
- - Billed full for 3 visits.
- - No copay; insurance billed, I received a bill.
- - Blue Cross advised avoiding this imaging provider; switching helped.
Even though I have insurance I have been billed the full AMT the 3 times I've gone. I have had arguments with the staff that are lazy, useless and could care less about their job that I have zero copay and insurance gets billed then I get bill from the insurance.
Spoke to a rep at Blue Cross and they told me to find another imaging company and basically said it's the worst place to go. Straight from my insurance provider.
I listened and am getting better imaging service because of it. Stay away from this place if at all possible!!!
User's recommendation: Never go to a Radnet facility
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I’m a *** consumer
- - Property misplaced at the facility; later unlocatable.
- - Management now claims no responsibility, after earlier promising replacement or compensation.
No development so far it keeps saying they're not responsible for items that they had in their possession and that they lost and someone stole
No resolution yet.
- Unreliable
Preferred solution: Full refund
User's recommendation: Don’t trust nothing they say
Concord, California
More training is needed at the front desk
- - Arrived for an MRI with requested documents; documents could not be found and professionalism/dress code concerns were noted.
We arrived for mri appointment. We had made a special trip with requested documents.
We arrived and they could not be found. When asked where they were. The gentleman at the front could have cared less and didnt show any energy to search for them.
More professionalism and better dress code needed. Please use this information for better training purposes.(I have 35 years experience in medical administration.
Preferred solution: Apology
User's recommendation: Not good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrice & Service
- - MRI by Borg & Ide in Jan 2021, 45 min with a trainee.
- - Ins. charged $1,650 for a negative result and tinnitus worsened after testing.
Choosing my words CAREFULLY- I had an MRI performed by Borg &Ide in Jan. 2021.
A 45 minute test in which a trainee was involved and they charged my insurance company $1,650. Ear protection was minimal (sufficient???). Immediately after the testing, my Tinnitus worsened and stayed that way. Although we have excellent insurance, the price for a test, it turns out I did not require because the result was negative, was very high (excessive ???).
Although all necessary information was provided at time of service, RadNet continued to contact me for information that had already been provided. I so wish I never went to their office.
Preferred solution: Full refund
User's recommendation: Beware and Know Exactly what they will do and their charges.
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