Kandy Irq

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Verified Reviewer
| map-marker North Miami Beach, Florida

Product never shipped

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Radioparts - Product never shipped
Week after week item is waiting on fulfillment and the receptionist that answers the phone seems to not care about your business with them
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Preferred solution: Full refund

User's recommendation: Not recommended

Anonymous
map-marker Lakeville, Minnesota

The company is as worst as it come!

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Radioparts has to be the worst company to order items from. I will say if you need anything that have to do with radio and so on. Radioparts is not the stop you should considered. I recommend you look elsewhere and anywhere besides Radioparts!
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User's recommendation: Go somewhere else, Radioparts suck.

Anaalicia Epv

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Verified Reviewer

Ridiculous handling times and cavalier approach to service.

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Radioparts - Ridiculous handling times and cavalier approach to service.
Ordered 2 in stock items on November 10th. On November 14th I noticed that RadioParts actually processed my payment. On November 16th the order still showed waiting for fulfillment. I tried to call several times on the morning of November 16th - No answer. I email customer service on November 16 sharing the above info, requesting a tracking number or order cancellation. I received an email response from RadioParts that they would ship out the order maybe this week or next. -I requested they cancel/refund the order (which they did). I did receive a refund on November 18th (showed up in my checking account). My issue with this company is this; generally you take the money when you actually ship the merchandise. Seven to ten (7-10) days of handling time is ridiculous and well outside of a reasonable expectation. I have done business with this merchant before and did not have such issues in the past; don't know what changed but I will never do business with them again.
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Preferred solution: Nothing, just wanting to make the business practices of the merchant known to others.

User's recommendation: Buyer Be Ware... Excessive handling times; will bill you well before they get around to shipping.

Resolved
Patrick D Ynk

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Verified Reviewer

Resolved: Very untrustworthy

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Updated by user Mar 08, 2021

Refund of shipping.

Original review Feb 04, 2021
ZERO STARS. I placed my order on January 21st, with 2 day shipping, and on February 2nd I received part of my order. I was required to take pictures of what I received including the box and labels to prove I did not receive the product. I asked for a refund and they then told me the rest has shipped. I spent a day calling and asking for tracking number and when I received it, I saw it was shipped standard ground. I called and they said that is because the first part of it was shipped 2 day, not sure how that is relevant. I asked for a refund of shipping and now I have to call someone else who hasn't returned my call from yesterday. I asked for a supervisor and was given the same number. I have never had such a horrible experience with a company. DO NOT BUY FROM HERE.
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Loss:
$296
Pros:
  • Prices
Cons:
  • Do not return phone calls
  • Poor communication

Preferred solution: Full refund

User's recommendation: Do Not buy from here

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