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Radioparts

Radioparts

www.radioparts.com
What is your customer experience with Radioparts?

Radioparts Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Radioparts has a 1.5 star rating from 6 reviews; consumers are mostly dissatisfied, citing poor communication and slow or missing fulfillment.

Key Takeaways for Future Customers

  • Check recent Radioparts reviews and confirm shipping policies before paying.
  • Use a payment method that allows disputes and request a tracking number up front.

Negative Feedback / Risk Areas

  • Repeated delayed fulfillment and orders stuck at "waiting for fulfillment".
  • Poor customer service with unreturned calls and ignored emails.
  • Frequent billing and refund disputes and unclear resolution timelines.

Positive Feedback

Reviewers note competitive prices as the main positive despite service and fulfillment issues.

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Show reviews that mention
order radio parts status updates refund customer experience money support fulfillment
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Anonymous
map-marker Skokie, Illinois

Extremely Disappointed – No Order, No Refund, No Support

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AI Highlights
  • - Charged over $300 on Oct 8, 2025; no updates or shipping confirmation.
  • - As of Feb 16, 2026, no product, no refund, and no follow-up from support.

I placed an order with Radio Parts on October 8, 2025, and my credit card was charged immediately for over $300. Since then, I have received no order updates, no shipping confirmation, and no communication regarding the status of my purchase.

Today is February 16, 2026 more than four months later and I still have neither the merchandise nor my money.

I have left numerous voicemails and attempted to contact customer service multiple times.

On one occasion, I spoke with a representative, but she repeatedly transferred me to voicemail and stated she did not have the authority to issue a refund.

She said she would pass the message along, but weeks have passed with no follow-up.

There has been zero proactive communication, zero accountability, and zero resolution.

It has now been nearly half a year with no product, no refund, and no meaningful customer support. This experience has been extremely frustrating and unacceptable.

I strongly urge potential customers to be cautious.

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ROBERT R Ham

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Radio Parts: Paid, Ignored, and Still Waiting

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AI Highlights
  • - I ordered a Motorola EIN code from Radio Parts and got confirmation.
  • - There have been no updates; be cautious that payment may be processed without delivery.

About a week and a half ago, I placed an online order with Radio Parts for a Motorola EIN code. I received an order confirmation, but since then no updates, no shipping notice, and no replies to my follow-up emails.

Their customer service is virtually nonexistent. It feels like they’ve taken my money and then completely cut off communication.

At this point, I have serious doubts they ever intended to fulfill the order. Be cautious: Radio Parts may process your payment, then disappear without delivering.

Loss:
$416

Preferred solution: Full refund

User's recommendation: About a week and a half ago, I placed an online order with Radio Parts for a Motorola EIN code. I received an order confirmation, but since then—no updates, no shipping notice, and no replies to my follow-up emails. Their customer service is virtually nonexistent. It feels like they’ve taken my money and then completely cut off communication. At this point, I have serious doubts they ever intended to fulfill the order. Be cautious: Radio Parts may process your payment, then disappear without delivering.

View full review
Kirk J Mwe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oakland Park, Florida

They do not deliver on the products the claim to sell

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AI Highlights
  • - The order was placed over five weeks ago and is still awaiting fulfillment.
  • - Refund requested after buying from another seller; the order is delayed.

I placed an order more than five weeks ago, and the status is still "awaiting fulfillment." I inquired two weeks after my purchase, and I was told they were waiting on the "warehouse department" to ship it. That was almost a month ago.

I purchased the item from another seller and have requested a refund.

Loss:
$25
Cons:
  • Timeliness of order fulfillment

Preferred solution: Full refund

User's recommendation: DO NOT do business with them!!

View full review
Elijah S Zqn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oakland Park, Florida

Terrible Experience – Avoid This Seller!

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AI Highlights
  • - Order placed 12/31/24; no shipment, tracking or product by 1/30/25.
  • - Payment charged immediately; status is Waiting for fulfillment, with no updates.
Contains 2 confidential files for company representatives

I ordered a Motorola 306****H05 Flex Assembly cable on 12/31/24. It's now 1/30/25, and I haven't received anything.

The company took my money immediately, but here we are nearly a month later with no shipment, no tracking number, and no actual product in sight. I reached out to customer support, and the response I got was laughable. I started my email by expressing my concerns about the delay, and they simply said, 'ETA is showing to be 01/31.' That's it. Not helpful, not reassuring, just a vague, empty response.

The status of my order has only ever shown as 'Waiting for fulfillment,' yet they've already taken my money. If that wasn't bad enough, there's no tracking number, no updates, nothing to indicate that this order is moving at all. At this point, I'm seriously considering asking for a refund and reporting them to my bank.

Do yourself a favor and avoid this company, it's not worth the frustration or the wait. Extremely unprofessional and unreliable.

Loss:
$65
Cons:
  • Unreliable delivery times
  • Lack of communication
  • No tracking number

Preferred solution: Full refund

User's recommendation: If you’re considering purchasing from this seller, proceed with caution. Based on my experience, it seems they struggle with fulfilling orders in a timely manner. I would highly recommend you double-check their shipping policies and perhaps inquire about order status before making a purchase, especially if you need the item urgently. Additionally, consider using a payment method that allows you to dispute charges in case of delays or issues. If you decide to proceed with an order, make sure you ask for a tracking number upfront to avoid being left in the dark like I was. In short, while I hope they improve their processes, I can’t recommend them at this time. You might be better off looking elsewhere if you value reliability and communication.

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Anonymous
map-marker Huntsville, Alabama

Terrible Customer Service/Shipping Product

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AI Highlights
  • - Order placed May 2024; backordered, no delivery by May.
  • - ETA moved to September; still not delivered by October 2024; paid over 5k.

I placed an order in May 2024. Not issues and thought I would receive my product as told.

Then I had to send an email requesting status and of course in was backordered until May 2024. Received nothing in May. I sent another email. ETA September and still nothing.

Here it is October 2024.

still not product. I paid over 5k for items, and this is terrible service.

User's recommendation: Do not purchase from this company

View full review
Kandy Irq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Miami Beach, Florida

Product never shipped

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Contains 1 confidential file for company representatives

Week after week item is waiting on fulfillment and the receptionist that answers the phone seems to not care about your business with them

Preferred solution: Full refund

User's recommendation: Not recommended

View full review
Anaalicia Epv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ridiculous handling times and cavalier approach to service.

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AI Highlights
  • - Ordered 2 in-stock items on Nov 10; payment processed Nov 14.
  • - Order remained unfulfilled; calls unanswered; cancellation requested; refund issued.
Contains 1 confidential file for company representatives

Ordered 2 in stock items on November 10th.

On November 14th I noticed that RadioParts actually processed my payment.

On November 16th the order still showed waiting for fulfillment.

I tried to call several times on the morning of November 16th - No answer.

I email customer service on November 16 sharing the above info, requesting a tracking number or order cancellation.

I received an email response from RadioParts that they would ship out the order maybe this week or next. -I requested they cancel/refund the order (which they did).

I did receive a refund on November 18th (showed up in my checking account).

My issue with this company is this; generally you take the money when you actually ship the merchandise.

Seven to ten (7-10) days of handling time is ridiculous and well outside of a reasonable expectation. I have done business with this merchant before and did not have such issues in the past; don't know what changed but I will never do business with them again.

Preferred solution: Nothing, just wanting to make the business practices of the merchant known to others.

User's recommendation: Buyer Be Ware... Excessive handling times; will bill you well before they get around to shipping.

View full review
Anonymous
map-marker Lakeville, Minnesota

The company is as worst as it come!

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AI Highlights
  • - Radioparts is the worst company to order items from.
  • - The reviewer suggests looking elsewhere besides Radioparts.

Radioparts has to be the worst company to order items from. I will say if you need anything that have to do with radio and so on.

Radioparts is not the stop you should considered. I recommend you look elsewhere and anywhere besides Radioparts!

User's recommendation: Go somewhere else, Radioparts suck.

View full review
Resolved
Patrick D Ynk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Very untrustworthy

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AI Highlights
  • - Ordered Jan 21 with 2-day shipping; part arrived Feb 2.
  • - Photos proof required; refunds and shipping method were confusing.
Updated by user Mar 08, 2021

Refund of shipping.

Original review Feb 04, 2021

ZERO STARS. I placed my order on January 21st, with 2 day shipping, and on February 2nd I received part of my order.

I was required to take pictures of what I received including the box and labels to prove I did not receive the product. I asked for a refund and they then told me the rest has shipped. I spent a day calling and asking for tracking number and when I received it, I saw it was shipped standard ground. I called and they said that is because the first part of it was shipped 2 day, not sure how that is relevant.

I asked for a refund of shipping and now I have to call someone else who hasn't returned my call from yesterday. I asked for a supervisor and was given the same number.

I have never had such a horrible experience with a company. DO NOT BUY FROM HERE.

Loss:
$296
Pros:
  • Prices
Cons:
  • Do not return phone calls
  • Poor communication

Preferred solution: Full refund

User's recommendation: Do Not buy from here

View full review

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