Anonymous
map-marker Riverside, California

Slow and incomplete solutions and replies!

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Radioddity has an extremely slow and incomplete solution approach to solving technical problems. They need to provided customer service technical support telephone number and much longer warranty.

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Resolved
Robert F Tyd

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Verified Reviewer

Resolved: Radio and antenna purchase

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Updated by user Sep 30, 2023

Company fixed the issue and I have been provided with apology. After trashing them on social media/ review then their manager of the customer service got involved Well long story short i returned item and received refund WILL NOT DO BUSINESS WITH THEM AGAIN

Original review Sep 15, 2023

Radio and antenna sent 3-5 days after purchase still waiting for antenna mount and cable that's being shipped from over sea China Had i known the hassle they created i would have bought from another platform They offered 10 dollar gift card.I want to just return and refund the thing I don't like a practice of you pay and wait for your purchase and not told that the items are part of them are overseas

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Cons:
  • Chinese company

Preferred solution: Full refund

User's recommendation: Beware

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