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Radio Upgrade

Radio Upgrade

radio-upgrade.com
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Radio Upgrade Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mixed to negative sentiment in Radio Upgrade reviews: consumers report dissatisfaction with the exchange, refund and cancellation policy and with customer service; price level of the company is medium and items often ship from China.

Positive Feedback

Products can meet needs when functioning; price perceived as medium offers some value compared with alternatives.

Negative Feedback / Risk Areas

  • Multiple Radio Upgrade customer complaints cite poor customer service response and unfulfilled reimbursement promises.
  • Reports of issues with refunds and declared shipping practices raise concerns about shipping and customs handling.
  • Product not plug and play as advertised and returned-item reimbursements unpaid.

Key Takeaways for Future Customers

  • Expect medium pricing but verify exchange and refund terms before purchase, and document all communications.
  • Be aware items may ship from China and check customs and shipping policies.
  • Consider payment methods that protect against unresolved customer service disputes.
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Anonymous

A company not to be trusted

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AI Highlights
  • - They owe shipping for the returned unit.
  • - Product ships from China despite a Texas address.
  • - They declared a false value to avoid taxes.

This company does not follow through their promises. They still owe me money for the shipping of an unit I returned ( I had to send it back to China).

Although the company address is in Texas, their products are shipped directly from China. First thing, they declared a false value of the imported items to avoid paying customs taxes. The product I purchased from them was not plug and play as they advertise. They are not straight forward players, the manager promised to pay shipping expenses back but they never followed through.

They stopped answering my emails when I requested a reimbursement. In summary, this is a company not to be trusted, cheaters.

Reason of review:
Return, Exchange or Cancellation Policy
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