Anonymous
map-marker Elkhart, Indiana

Petco liter tray standing order

I have been a customer for liter trays for several years. They are shipped from your facility at 3870 Ronald Reagan Pkwy. I am attempting to adjust my shipping frequency but have not been able to contact the proper customer service provider.
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User's recommendation: Issue was resolved. Thanks for the help.

Christine R Fkw

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Verified Reviewer

Return replacement flap

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Hello, I need to return a replacement flap for my dog door. It is not the right size. While I am impressed with the quick delivery, there is no information on or in the package on how and where to return this product. There is an address in TN and one in IN. Not sure which one to send the product back. Also, will need a refund as I have already purchased the correct size. Thank you, Christine Rothschild
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Cons:
  • Return policy

Preferred solution: Full refund

User's recommendation: Soon after asking about where to return, I did receive an email from the company with the information included. The mismeasurement was my fault. I did order the wrong product. I have not received confirmation yet that I will be getting a refund anytime soon. Stay tuned.

Anonymous
map-marker West Islip, New York

Great products, great customer support

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Radio Systems Corporation - Great products, great customer support
Radio Systems Corporation - Great products, great customer support - Image 2
I have a dog with mega esophagus, who has a lot of weakness in her body so I needed a harness with a handle. I ordered the wrong size so immediately had to buy one from a local store. Thats why I returned the product from you and wouldnt easy. return it with us.
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User's recommendation: Yes definitely

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