Karen A Ucg

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Verified Reviewer
| map-marker Prescott Valley, Arizona

Love it

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i,m out of the radiant revive and want to order more.

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Preferred solution: Deliver product or service ordered

Linda L Fec
map-marker Carrollton, Georgia

Overcharged

I have a $98.87 charge on my bank debit card statement. I did not authorize your company to do this.

It has now caused me to have overdrafts totaling over $300.00. I absolutely need this credited back to me ASAP. I am an old lady with only Social Security as my income.

I can not afford to pay my light bill or have any groceries without a refund. Linda Leiser Hughes 403 Arrow Bend Villa Rica, GA 30180 Ph: 706-728-****

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Loss:
$99
Reason of review:
Pricing issue

Preferred solution: Full refund

Shannon R Phl

The Radiant Revive Eye Serum Miraculous!

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I need to cancel my subscriptions to the two products, due to no visible results after a year of use. The Customer Phone Number has been disconnected. The products are very expensive, almost $200 per shipment.

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Pros:
  • Free samples
Reason of review:
Poor customer service

Preferred solution: Cancel subscription

Stacie F Wdk

My monthly product service

My card declined my monthly regular shipment. What happens now am I cancelled?

I did not receive June 1st shipment. Contact me via email.

stacieblatchford@***.com. Tell me what happens now.

I am Stacie Freshwater

Fairview Oregon Happy

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Natasha L Eqn
map-marker San Antonio, Texas

Don’t order

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This is a scam & a horrible product.

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Reason of review:
Bad quality
TAMMY C Qes

CUSTOMER SERVICE

Updated by user Oct 09, 2018

Company has not contacted me at all. I was billed again for another shipment.

Since I did not cancel with in 14 days i was billed for the actual cost. I do not recall that on the website. So I was billed for the trial box and the second shipment. I returned the second box certified mail.

I was told that they don't receive returned products and there were no notes of it being received. No refunds to my card as they told a million times. Also their favorite lines is that they win 99% of their disputes. I have disputed the original charges and will add this.

Will see what happens. There is no leadway with this company. Furthermore.

The product did not work on me. I used it over 30 days with no results.

Original review Sep 07, 2018

They are like Robots. Tried to get my money back. Informed me since I did not cancel in time the product is mine. Offered me 35% off then 50% off of by bill. I declined. The bill approx $180.00. Declined taking the unopened products back. They did not care about my situation.

Told me that cancellation has to be done by phone, told me they win 99% of their disputes.

They declined giving me their mailing address, said they are not allowed to do so. This was after CSR told me they do not have one, then I advised all business have an address. Also address given to me one the first call is the warehouse. One second call to confirm address, then I was told they will not receive mail at that address.

Not very helpful. If their product is so good, they should be able to assist me. Not enough time was given to know if the product works. 14 days is not enough time, which includes the shipping time. Seriously.

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Loss:
$180
Cons:
  • Limited options for resolution
  • Robotic talk from csr
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Guest

Same here. There was nothing on the invoice about shipping back or I would be charged $180.00. I truly could not afford this.

Natalie S Uql

Charged for product that I have not received!

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Charge for product I have not received! Please refund!!

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Vallie Luw

Do not want product! Allergic! Charged almost $l220.REFUND

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Five times I have tried to contact them! I am allergic to Revive!

Whole face swelled! Then I was charged$89+ and $88+ in 2 days! Two more boxes arrived! Want the money put back on debit card!

I do not want this Radiant Revive!

I want to send it back! Tell me how!

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Anonymous

A big swindle!

I was swindled out of part of my rent money by this company. I cancelled my account which i didnt know i had but they refuse to give me a refund. It's a sad day when fly by night companies like this seem to get ahead by taking advantage of people!!!!!

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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Allergic to product! Want refund!

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I was charged with 2 shipments that I did not otherwise! Allergic to product!

Whole face swelled and rash! Refund my money!

Deborah Lynne Thomas!

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Lisa p Pgr

Don't want it

I cancled this order a long time ago. Sent everything back not used.

I want my refund on all of it.

I will be sending a compliant to the BBB about this to. So for the 3rd time cancel this account & refund my money

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Reason of review:
Return, Exchange or Cancellation Policy
Susan S Itn

Beware of Radiant Revive scam

Beware!!!! This company is a big scam & there is no actual trial for $4.95!!

They will charge your account for $89.99 in 20 days if you order there product & there is nothing you can do to get them to refund or credit you! It is in tiny writing that you will be charged in full after so many days. Also if you dont cancel with them, they will continue to charge & send product on auto ship.

Here is there contact # for Customer service, they dont make it easy to find... 855) 633-**** I dont care how well this cream might work, I would never do buisness with a deceptive company like this!!!!!!!!!!!!!!

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Loss:
$85
Reason of review:
Pricing issue

Preferred solution: Full refund

Anonymous

I ordered the radiant revive don't do it they deducted $89

Called yesterday too late. Haven't even used the trial product. I want my money back

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Reason of review:
Pricing issue

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