Rachel Roy
Rachel Roy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rachel Roy has 1.4 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is unfavorable.
Positive Feedback
Products are described as attractive and low price level appeals to value-focused shoppers, noted by a customer who liked the suitcase design.
Negative Feedback / Risk Areas
- Reports of poor product durability such as a broken zipper on a brand new case reflect Rachel Roy customer complaints about quality.
- Customers cite unresponsive customer service and issues reaching support.
- Discounts and special offers management raised dissatisfaction.
Key Takeaways for Future Customers
- Check recent Rachel Roy reviews for quality trends before buying.
- Expect low price positioning but verify warranty and return responsiveness.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rachel Roy has 1.4 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is unfavorable.
Positive Feedback
Products are described as attractive and low price level appeals to value-focused shoppers, noted by a customer who liked the suitcase design.
Negative Feedback / Risk Areas
- Reports of poor product durability such as a broken zipper on a brand new case reflect Rachel Roy customer complaints about quality.
- Customers cite unresponsive customer service and issues reaching support.
- Discounts and special offers management raised dissatisfaction.
Key Takeaways for Future Customers
- Check recent Rachel Roy reviews for quality trends before buying.
- Expect low price positioning but verify warranty and return responsiveness.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer |
New York, New York
Broken zipper brand new case
- - Zipper separated after one use; quality is poor.
- - Can't reach anyone to repair or respond.
- - Suitcase is brand new inside and out.
They don't respond
Brand new cute rose suitcase, gold zipper. Retirement present.
I used it once, then the zipper separated from the strip. Zipper quality is poor. Can't reach anyone. Want to send a picture.
Think they should at least respond.
Can't find anyone to repair it. I love the suitcase and it's brand new, inside and out.
- Nice looking light weight
Preferred solution: Another suitcase replacement
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