QVC
Reviews and Complaints
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Verified ReviewerTree backorder
Preferred solution: Deliver product or service ordered
User's recommendation: Be for warned of sell outs and back orders
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIn valid code
Not had any kind of reply from qvc regarding this matter.It’s over 2weeks ago now.
Preferred solution: Let the company propose a solution
Refund
User's recommendation: Don't order from here.
Item not received
User's recommendation: They can be trusted just had problems with usps
Complaint
User's recommendation: Hire more African American people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Whitsett, North CarolinaShipping policy
We have been loyal QVC customers for over 25 years and have purchased tens of thousands of dollars of merchandise. That is in jeopardy for us and other customers on your insistence on saving money by using mail innovations a notoriously slow service. You are competing with giants such as Amazon who have gotten customers used to rapid delivery and we are reluctant to accept less. Shipping costs will not make or break a sale but *** delivery will. See attached:
Tracking Number:
924199****149257****207441
Shipped To:
WHITSETT, NC 27377
US
sent via US Mail
ON ITS WAY
Current Status:
Your package may be delayed. We are adjusting delivery plans.
Tracking Details
Oct 23, 2020, 22:26 Your package may be delayed. We are adjusting delivery plans.
Oct 21, 2020, 07:22 Package departed UPS Mail Innovations facility enroute to USPS for induction Butner, NC
Oct 20, 2020, 20:41 Package processed by UPS Mail Innovations origin facility Butner, NC
Oct 20, 2020, 16:20 Package received for processing by UPS Mail Innovations Butner, NC
Oct 20, 2020, 13:00 Shipment tendered to UPS Mail Innovations Florence, SC
Oct 19, 2020, 14:00 Shipment information received by UPS Mail Innovations
It has now been nine days (so far) to make a two hour trip. This is unacceptable AND TYPICAL WITH MAIL INNOVATIONS. If you continue to use this shipping method you WILL lose customers.
User's recommendation: Check on how it is being shipped.......if by mail Innovations or smart post be ready for delays.
Jennifer Coffee and Shawn Killinger
Failure to deliver an order for thanksgiving dinner
I have never heard a thing from QVC. they offered no apology or a small incentive to reorder.
I have stopped ordering from QVC.
I cancelled all my remaining food items and I don't even watch them on tv any longer. I plan on discontinuing my credit card from them also.
Preferred solution: Apology
User's recommendation: do not order food items if you are depending on them to be delivered at a specific date
Resolved: The lack of consistency with the service representatives that I spoke with.
Company fixed the issue and I have been provided with apology.
User's recommendation: Just consistency with the representatives in terms of clarification when ordering something from your company.
Never received order 653967****
223409 Lenox
Consumers including "P d"
Preferred solution: I don't have one ... sometimes the executives don't see the problem but feel, in the comments made, the problem is with consumers who might need to think before they write.
User's recommendation: I don't have any recommendations to future customers.
Couldn't get the 20% off Ashwood handbags
Return of defective product.
User's recommendation: Buy with confidence
In valid code
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Maybe they don't audition for the show,and what does anything about the show have to do with black history month.if anything they should get rid of scarey odea