Toni M Ymx

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Verified Reviewer

Tree backorder

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I ordered a Bethlehem Christmas tree, and all of a sudden its back ordered. Id like to know if theres a new date when I can expect it.
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Preferred solution: Deliver product or service ordered

User's recommendation: Be for warned of sell outs and back orders

Ann G Lwh

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Verified Reviewer

In valid code

Updated by user Jan 05, 2021

Not had any kind of reply from qvc regarding this matter.It’s over 2weeks ago now.

Original review Jan 05, 2021
Should have got 20% discount of clearance price.But when I put SALE20 in it just kept saying invalid code.Been in touch with QVC by email but have not had any kind of reply.
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Preferred solution: Let the company propose a solution

Alessandra Uuo
map-marker Henderson, Kentucky

Refund

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They hung up give me my money back.
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User's recommendation: Don't order from here.

Anonymous

Item not received

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Once I contacted through pissed consumer they emailed and offered refund or resend the item. They resent it quickly.
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User's recommendation: They can be trusted just had problems with usps

Anonymous

Complaint

I am an african american woman.. I would like to know why QVC only have 2 african american hosts on your show, also why are there are no african american males hosts on your show.This is Black history month and this puzzles me on how you can act like you are celebrating Black History when the 2 hosts that I've ever seen on your show is Leah and Jane. I use to shop on your show very often but your CEO and Management needs to consider hiring more black people to host your show. Concerned: Ms. Woods
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User's recommendation: Hire more African American people

1 comment
Guest

Maybe they don't audition for the show,and what does anything about the show have to do with black history month.if anything they should get rid of scarey odea

John M Crd

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Verified Reviewer
| map-marker Whitsett, North Carolina

Shipping policy

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We have been loyal QVC customers for over 25 years and have purchased tens of thousands of dollars of merchandise. That is in jeopardy for us and other customers on your insistence on saving money by using mail innovations a notoriously slow service. You are competing with giants such as Amazon who have gotten customers used to rapid delivery and we are reluctant to accept less. Shipping costs will not make or break a sale but *** delivery will. See attached:

Tracking Number:

924199****149257****207441

Shipped To:

WHITSETT, NC 27377

US

sent via US Mail

ON ITS WAY

Current Status:

Your package may be delayed. We are adjusting delivery plans.

Tracking Details

Oct 23, 2020, 22:26 Your package may be delayed. We are adjusting delivery plans.

Oct 21, 2020, 07:22 Package departed UPS Mail Innovations facility enroute to USPS for induction Butner, NC

Oct 20, 2020, 20:41 Package processed by UPS Mail Innovations origin facility Butner, NC

Oct 20, 2020, 16:20 Package received for processing by UPS Mail Innovations Butner, NC

Oct 20, 2020, 13:00 Shipment tendered to UPS Mail Innovations Florence, SC

Oct 19, 2020, 14:00 Shipment information received by UPS Mail Innovations

It has now been nine days (so far) to make a two hour trip. This is unacceptable AND TYPICAL WITH MAIL INNOVATIONS. If you continue to use this shipping method you WILL lose customers.

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User's recommendation: Check on how it is being shipped.......if by mail Innovations or smart post be ready for delays.

2 comments
Guest

No One Cares.... Bye....

Guest
reply icon Replying to comment of Guest-1944037

Very true. Qvc doesn’t care. They still have enough customers who will keep buying that they don’t care about the ones that are unhappy.

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Anonymous
map-marker Cadiz, Ohio

Jennifer Coffee and Shawn Killinger

Jennifer acts like she is nuts l And talks 100 miles an hour , jerking around and making weird faces . She is annoying and like Shawn Killinger ; so narcissistic !! I cannot watch when Shawn is on !!! she plays with her hair and takes her glasses up and down every program !! On and off ! I hate to say this , sickening and makes stuff up as she goes like Jennifer Coffee ! So silly and ridiculous ! Shawn is more about herself than the guests or items being sold !! What is all this cheek kissing when people arrive . They just want special treatment and deals , especially Shawn ! These two hosts have to go !! Show offs , big time !! Yuck !! Shawns eyeglass problem ; she needs a counselor !!!!!!!!
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3 comments
Guest

I’m sick and tired of watching her be in love with her crotch It’s now “ oh, crotch lady is on”

Guest
reply icon Replying to comment of Guest-2058344

Yes, I agree, it is clear she Loves her crotch, sits like an indian whenever possible to show it off, the people in charge must be Bat *** crazy!

Guest
reply icon Replying to comment of Guest-2236921

Yes, we agree, clearly she loves herself and thinks her crouch is Just SO Special, lol.

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Julie D Tfo

Failure to deliver an order for thanksgiving dinner

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Updated by user Jan 06, 2021

I have never heard a thing from QVC. they offered no apology or a small incentive to reorder.

I have stopped ordering from QVC.

I cancelled all my remaining food items and I don't even watch them on tv any longer. I plan on discontinuing my credit card from them also.

Original review Dec 06, 2020
I ordered a Corky's ham and turkey on Oct 21, 2020 and it was supposed to ship on 11/16. I contacted Customer service on 11/21 and I was told it would be shipping that Monday and I would have it in time for Thanksgiving. I called again on 11/24 and I was told it had not even shipped out yet. No apologies for the inconveniences this had created. I went back to orders of other food items I had placed such as Rastelli's steaks and Mrs. Prindle's candy apples and I canceled the orders. Never again will I order a food item from QVC.
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Preferred solution: Apology

User's recommendation: do not order food items if you are depending on them to be delivered at a specific date

Resolved
Marie D Mcw

Resolved: The lack of consistency with the service representatives that I spoke with.

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Updated by user Nov 04, 2020

Company fixed the issue and I have been provided with apology.

Original review Nov 04, 2020
3 Throws - one was never in stock, and I was allowed to order it. One was never shipped out until a week after the date I was told it was to be shipped out therefore I had to order a third throw through priority mail in order to have it for the wedding.
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User's recommendation: Just consistency with the representatives in terms of clarification when ordering something from your company.

Anonymous
map-marker Novato, California

Never received order 653967****

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I never received this merchandise. It was Christmas presents to people and waited and waited for this merchandise. Still want it. What do I need to do???
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Anonymous
map-marker Lansdowne, Pennsylvania

223409 Lenox

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I am not pissed, but I did call in an order and got the incorrect product shipped
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Loretta D Qkh

Consumers including "P d"

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It's amazing to me how mean people get especially when they pile all over themselves trying to see how awful they can get with their comments. I see different personalities with the hosts ~ Imagine it must be difficult. I personally like all of them but can only watch some of them for a limited time. Susan's enthusiasm is liked by many of us but there are times she seems to forget she isn't the host. There are a couple hosts whose mics should be adjusted because their enthusiasm, which appears to be the "thing" these days. At times they seem to be yelling (Mary?) That's saying something because I have a hearing problem in one ear.
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Preferred solution: I don't have one ... sometimes the executives don't see the problem but feel, in the comments made, the problem is with consumers who might need to think before they write.

User's recommendation: I don't have any recommendations to future customers.

Anonymous
map-marker Camberwell, England

Couldn't get the 20% off Ashwood handbags

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Ashwood handbags where on a clearance sale. But when i tried to put the code in. It was saying code invalid. I have emailed customer service about it but never received a response back from them.
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Anonymous
map-marker Valley, Alabama

Return of defective product.

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Item defective, contacted QVC and they issued a total refund.
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User's recommendation: Buy with confidence

Anonymous
map-marker Camberwell, England

In valid code

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I was trying to order a Ashwood handbag. With the 20% off clearance price. But when i put the SALE20 in it kept saying code invalid.
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