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QVC UK

QVC UK

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What is your customer experience with QVC UK?

QVC UK Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • QVC UK has 2.4 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Think carefully before ordering from another country because the customer service doesn't work.", "QVC are great to deal with.My item being stolen was not down to QVC but to a very dishonest person while in transit.QVC gave me a full refund with no quibble.Customer service is excellent.", "MAKE SURE YOU GET REFUNDS", "Don't buy", "Don’t".

  • Most users want QVC UK to offer a solution to their issues.

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Media from reviews

QVC UK - My order
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Top QVC UK Reviews

Positive Review

"My ordered item was stolen only recieved the packaging from my postman"

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I order alot from QVC so much so that it's like a lucky bag when it arrives a complete surprise.I ordered a bracelet and it was stolen between dispatch and...

Critical Review

"REFUNDS NOT BEING GIVEN"

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CUSTOMERS ARE NOW BEING TOLD TO SELL PRODUCTS YOU HAVE BOUGHT AS QVC DON'T WANT TO ISSUE REFUNDS THIS IS A BREACH OF CONSUMER RIGHTS AND YOU ARE ENTITLED TO...

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order item numbers phone ireland dispatch contact arrival qvc bag
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Anonymous
map-marker Frome, Somerset

Not received my refund

Andrea James

28 Carn y Cefn

Ebbw vale

Gwent

NP23 6fg

Returned. Dani Minoge.

Jeans. Paid.

At least two payments. Not been refunded to me

Bad Tv

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Padova, Veneto

My order

QVC UK - My order
Contains 1 confidential file for company representatives

My order still hasn't arrived after a month , I wanted to write a nice review about these earrings, but unfortunately they never arrived at my house, and when I asked for an explanation I was told that I couldn' t do anything , but my money was taken from my credit card anyway. I'm very disappointed.

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User's recommendation: Think carefully before ordering from another country because the customer service doesn't work.

Anonymous
map-marker Dublin, Leinster

My ordered item was stolen only recieved the packaging from my postman

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I order alot from QVC so much so that it's like a lucky bag when it arrives a complete surprise.I ordered a bracelet and it was stolen between dispatch and arrival to me.My postman told me I was the second person it happened to in 2 days and it was the exact same item.I live in Ireland and tried to ring QVC with no success.I emailed QVC and received a full refund.I would love a phone contact from Ireland.One of the numbers I tried was answered straight away but it was America and not the UK.QVC are great to deal with.

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User's recommendation: QVC are great to deal with.My item being stolen was not down to QVC but to a very dishonest person while in transit.QVC gave me a full refund with no quibble.Customer service is excellent.

Ronell Spf

Have qvc outsourced there customer service to...

Have qvc outsourced there customer service to India the voice has changed the music has changed and worse the time for waiting to be answered has gone to 15 mins, what is going on with QVC U.K.

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Tondalaya Eip

REFUNDS NOT BEING GIVEN

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CUSTOMERS ARE NOW BEING TOLD TO SELL PRODUCTS YOU HAVE BOUGHT AS QVC DON'T WANT TO ISSUE REFUNDS THIS IS A BREACH OF CONSUMER RIGHTS AND YOU ARE ENTITLED TO YOUR 60 DAY MONEY BACK GUARANTEE THEY ARE BRINGING ON GUESTS WHO ARE SELLING JEWELLERY AND TELLING YOU TO SELL AND THEN CLAIMING YOU HAVE A 60 DAY MONEY BACK GUARANTEE NO YOU DON'T SO MISLEADING AND BREAKING THE LAW

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Loss:
$50
Cons:
  • Refunds are not being honoured
  • Be honest to customers regarding refunds and returns

Preferred solution: Apology

User's recommendation: MAKE SURE YOU GET REFUNDS

Estela H Qrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very disappointed

Bad service Im very disappointed

I bought a computer payed in 4 months Im waiting when I call one lady said to pay all amount the amount is still pending in my account

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Preferred solution: Full refund

Diane M Rfa

Forgotten my account number

Was trying to contact yourselves because I couldnt remember my account number and it kept putting me through to a cut

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Preferred solution: My account number please

Kalleigh Lxr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

All delt. With. Much appreciat

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I had to speak to someone all sorted l had a problem but its all sorted now much Appreciated all good thanks

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Anonymous
map-marker Hayle, England

No tech support

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Set up can't do refusing 2nd password can't contact anyone always busy sold by QVC so perhaps they need to try before advertising this product sending mine back

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User's recommendation: Don't buy

Anonymous
map-marker Liverpool, England

Shocking presenter

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I couldnt believe my eyes Alison Young QVC Presenter slapped the Brand Ambassador from Bare Minerals across the face because she ate a chocolate. The Bare Minerals lady looked completely taken aback and shocked.

It put me off Alison Young forever aggressive and downright nasty live on air. Yes it was a while ago but as soon as I see her face I think of that immediately and will purchase anything she attempts to promote!

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Mark D Xjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very poor service

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My mother in law as been on qvc for years but was hospitalised a few years back and this is when we found parcels all over her flat and overdrawn on her bank by almost £2000 I got in touch with qvc and eventually was told by someone high up she would be blocked,after telling them that she as demantia,she is now back home and ordering again so I would like people to know that qvc don't give a dam about anyone they just want your money

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Preferred solution: Let the company propose a solution

User's recommendation: Keep away as one day you might have dementia and they will take all you have

1 comment
Guest

Can you cancel her credit card?

Anonymous
map-marker Enfield, England

My iron is leaking

Nothing happened. Company doesnt seem to care that the iron is leaking.

They have their money so unless you want to repurchase! Thats it.

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User's recommendation: Don’t

Anonymous
map-marker Warrington, England

Jokeers

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Qvc insult our intelligence.bring the guy

to do some real demonstration

With me where I work see how good they are

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Anonymous
map-marker Gateshead, England

Tàn lux

Turns your skin orange product is rubbish and qvc should not be endorsing this rubbish very disappointed

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User's recommendation: Do not purchase this rubbish

Kierre Zyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty product

No iam sick what qvc has done about this in a manner off nothing if there is any way I can I will expose the copany and qvc to the public on how they treat there customers that should have replaced them and claimed the company for *** a good will jester

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Ann G Lwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

In valid code

Updated by user Jan 05, 2021

Not had any kind of reply from qvc regarding this matter.It’s over 2weeks ago now.

Original review Jan 05, 2021

Should have got 20% discount of clearance price.But when I put SALE20 in it just kept saying invalid code.Been in touch with QVC by email but have not had any kind of reply.

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Preferred solution: Let the company propose a solution

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