Anonymous
map-marker Sacramento, California

Broken globe

Need replacement.we were playing frisbee and it hit the light and broke the outside glass.i bought this house with the lights already outside so just want to purchase the glass. I called months ago and was told to call back in February, you might have some in stock

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Shirley H Vyw

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Verified Reviewer
| map-marker Temple, Texas

Bought light fixture 12 in. rod to long I need two 6 in. rods soon

My ceilings are not real high, so when I bought my light at Lowes discovered the chains and the

two rods are not right . Talked to a Lady at Quoizel and was told to use an e- mail to order two 6 in.

rods.

The rods on the light measure about 12 inches not for me , I need two 6 inch, Please order

for me as soon as you can . Can you please help/

Shirley Hatley

9 W, Killen Ln.

Temple , Texas

76501

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Preferred solution: Just order the two 6 in rods . I will gladly pay

User's recommendation: Yes, 5 Stars for QUOIZEL

Diana S Jaw

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Verified Reviewer

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Bought two pendants and nowhere on website, did it state they had to be put together. This is a metal, artsy fixture, that has individual metal pieces to it.

I did not feel comfortable putting it together to have it look like it was supposed to.

I was terribly disappointed as well as upset, that they omitted that important detail. I would like to rebuy them, have Quoizel put them together, and ship them to me, that is how they can accommodate me adequately,

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Pros:
  • Beautiful fixtures
Cons:
  • Does not state at times
  • Did not state it had to be put together

Preferred solution: Rebuy and have them ship to me

User's recommendation: Not to buy, unless they can put it together

Diana S Jaw

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Verified Reviewer
| map-marker Leland, North Carolina

To register a complaint

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Updated by user Aug 03, 2020

With little success. They basically just said they’re sorry, that’s it,

Original review Jul 04, 2020

To go over this again, I bought two fixtures that apparently had to be totally put together, and nowhere on the website, did it state that. This is a metal, very artistic fixture, that has many individual metal pieces to it, so when delivered, I was totally surprised to realize that I had to take the time to do this, which I felt, I couldnt.

I would like to rebuy these fixtures again, as I havent seen anything else that compares to those, have them put the fixtures together for me and ship them to me.

There are fixtures out there, that are far more delicate that are shipped. That is how I can be accommodated to my satisfaction.

Diana Skall

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Pros:
  • I like their varied and unique array of lighting and

User's recommendation: Do NOT BUY unless you feel you can put it together

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