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Qunar

Qunar Reviews

www.qunar.com
What is your customer experience with Qunar?

Qunar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Qunar has a 4.0 star rating from 1 customer review and consumers are mostly satisfied per the rating distribution.

Positive Feedback

Users note an overall positive rating and a favorable review profile, indicating general satisfaction with Qunar services as reflected in Qunar reviews.

Negative Feedback / Risk Areas

  • Customer reported a $43 charge without receiving the order, highlighting potential billing and refunds issues.
  • Multiple unanswered emails point to weak customer service and typical Qunar customer complaints.

Key Takeaways for Future Customers

  • Verify order confirmations and monitor charges closely before relying on delivery.
  • Expect to follow up if refunds or support are needed and document communications.
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Veronica J Ibo

Did not receive my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Approximately $43 was charged to my credit card on July 13th but I did not receive anything from this order. Ive sent many emails but nobody responded back to me!!

Loss:
$43

Preferred solution: Deliver product or service ordered

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Travel Tips: Airbnb VS Traditional Renting

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? Mary Branum, a vacation rentals expert, shares her tips on how to look for places to stay, what are the best vacation rentals websites, how to avoid scams during bookings, and what to do if you face some issues.

Read full article
Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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