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Quip Com

Quip Com Reviews

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What is your customer experience with Quip Com?

Quip Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Quip Com has a 2.7 star rating from 5 customer reviews; consumers are mostly neutral. Rating distribution shows 50% unfavorable and 25% positive. Pros mention good power and ease of cleaning; cons note product failures, charger connection buildup, and delivery issues. Reviewers value billing practices and customer service; price level reported as medium.

Key Takeaways for Future Customers

  • Check recent Quip Com reviews for recurring product failures before subscribing.
  • Expect medium price level and consider subscription and auto-ship terms.
  • Be prepared to contact customer service for billing, refunds, or delivery problems.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unreachable customer service and inability to talk to a representative.
  • Billing and refund issues after cancellations.
  • Product reliability problems: toothbrushes and water flossers failing within months.

Positive Feedback

Some customers praise the toothbrush power, convenience, and occasional responsive customer service that provided replacements.

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Media from reviews

Quip Com - Cause the water flosser quite working
Quip Com - Waterpick flosser not working
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Show reviews that mention
customer service customer service toothbrush replacement quip number order subscription representative
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Jody T Kgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not talk to a representative

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Received email saying order received - did not receive

DHL indicated delivered to front desk / mailroom . I live in a condo which is individually addressed - there is no mailroom or front desk

Loss:
$53
Cons:
  • Delivery issues

Preferred solution: Original order placed

User's recommendation: Frustrating experience

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Molly C Hbu
map-marker Santa Barbara, California

Need to cancel.

AI Highlights
  • - Cannot log in; the email is not recognized.
  • - Please cancel by contacting the Gmail address on file.

I want to cancel but I am unable to log into my account. It keeps saying it does not recognize my email.

They said customer service would send me an email but I have not received any email to the email attached to my quip account, which is [EMAIL_ADDRESS]. I would like to cancel but cannot reach anyone by phone and can't get into my quip account.

Please call or email my Gmail at [EMAIL_ADDRESS] so I can cancel. Thank you.

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Corinna Qom
map-marker Vernon Hills, Illinois

Did not get a customer service representative

I got to some insurance sales and was put on hold for more offers. I just wanna talk to Customer Service at

User's recommendation: Have Customer Service available

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Amy G Ilh
map-marker Fort Myers, Florida

2 failed water flossers

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AI Highlights
  • - Two water flossers purchased; both broke within three months and can't be returned.
  • - Cancelling replacement flossers; will not use clip.

Purchase two quick water flossers. Both have broken within the past three months.

Need to cancel our subscription for replacement flossers and will no longer be using your clip. Flossers have been unable to return them and have been unable to get proper results.

Very disappointing. You will be looking for another glosser.

Loss:
$200
Pros:
  • Like that
  • We could take it into the shower
  • Good power
Cons:
  • Heads broke easily and stopped chargeling
  • Connection to charger has buildup and seems to prevent charging

Preferred solution: Replacement

View full review
Anonymous
map-marker Las Vegas, Nevada

Cancel Subscription

I want to cancel my subscription as no loner needed. I have more replacements that will outlast my lifetime

User's recommendation: Good

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Anonymous

Ridiculous. Just need to talk to a person to straighten out my order. Went through all kinds of hoops then was told to give charge card number. Really?

Ive already wasted enough time on this Now I have to write at least 100 symbols. My God, what is wrong with this company?

User's recommendation: Good luck

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Teresa A Rpr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Toothbrush has stopped

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Called this number and was told I am outside of the calling area. Don't get it at all. My brush stopped operating, and I need to talk with someone about it.

User's recommendation: don’t like their customer service. Would rethink this company.

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Resolved
Michelle C Dkx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I canceled

Updated by user Apr 04, 2025

Company fixed the issue and I have been provided with apology. Demanded reimbursement for something I originally canceled.

After a lot of demanding they complied ask them to no longer send me anything or any information still receiving emails.

I guess they don’t understand. Do not send me anything.

Original review Mar 18, 2025

I canceled. They took my money anyway.

I want my money back. This company is crap, and so are their products.

Loss:
$9
Pros:
  • No pro
Cons:
  • Bad merchandise quits after one month

Preferred solution: Full refund

User's recommendation: Don’t do it

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Bo Uln

My quip toothbrush has stopped working-have changed the batteries & still no luck

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Quip customer service wonderful!

Sending a replacement brush-

Love my Quip toothbrush & the great service!

User's recommendation: Great toothbrush & service!

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Shirley B Lul

Cause the water flosser quite working

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AI Highlights
  • - Water flosser worked at first but now won't start after cleaning and charging; they love their battery operated tooth brush and want a way to fix it.
Quip Com - Cause the water flosser quite working

When I first got the water flosser it worked great but I cleaned it out a few times now it dont work I have charged and cleaned it a few extra times and it still isnt working but I do have the battery operated tooth brush and i extremely love it I would like to know if there is another way I might be able to get it to work

Loss:
$1
Pros:
  • I convenience of cleaning my teeth
Cons:
  • It quite working

Preferred solution: Yes I would like to her mine fixed

User's recommendation: I have none

View full review
Angelynn Bmw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Waterpick flosser not working

AI Highlights
  • - I bought a water flosser, liked it, but it quit working.
  • - I ran water and vinegar through it, shook it, and charged it, but it still won't work.
Quip Com - Waterpick flosser not working
Updated by user Apr 21, 2024

I would like to have another water flosser I. The replace of mine that won’t work

Original review Apr 14, 2024

I

I had bought a water flosser and really liked it and then it had quit working I had tan hit water and vinegar in it a few times and shook it and it still dont work so I charged it also thinking maybe that would would work but that still didnt work. Maybe you guys may have some idea I could try to use

User's recommendation: Toothbrush’s are the best

View full review
Anonymous
map-marker New York, New York

I want to cancel my subscription

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AI Highlights
  • - I was billed for a toothbrush I did not receive.
  • - I want to cancel my subscription.
  • - I couldn't speak to anyone on the phone; service is lousy.

I was billed for my toothbrush, and I didnt receive it, and I want to cancel my subscription and Ive never had this where I could not speak to someone over the phone. This is absolutely ridiculous Service lousy.

User's recommendation: Not recommended

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Anonymous
map-marker Naples, Florida

I canceled my subscription. A month later a change of $16 for a refill. I never even received the refill as I moved & I assume it was sent to my previous address. I would like a credit on my

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AI Highlights
  • - The on/off button becomes hard to press and stops working after a few weeks.
  • - The issue suggests a faulty design and led to subscription cancellation.

Also , the reason i canceled my subscription is because after a few weeks of use the on off button on the toothbrush is very difficult to turn on & then off then stops working at all. I believe the design is faulty. I been using for years & love but then the button works inconsistently

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