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Quinny

Quinny Reviews

www.quinny.com
What is your customer experience with Quinny?

Quinny Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Quinny reviews show a 3.0 star rating from 2 customer reviews; consumers are mostly neutral and the rating distribution is unfavorable at 100% positive 0%.

Key Takeaways for Future Customers

  • Expect good pushchairs but read customer reviews closely for parts and warranty service issues.
  • Be aware of customer complaints about refunds and exchange policies when buying a Quinny pushchair.

Negative Feedback / Risk Areas

  • Repeated reports of poor customer service and ignored contacts.
  • Warranty support delays and unresolved repair requests.
  • Missing parts and defective components reported after purchase.
  • High price level noted alongside service problems.

Positive Feedback

Customers mention good pushchairs and product quality when items arrive complete and functional.

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Media from reviews

Quinny zapp flex
Quinny zapp flex - Image 2Quinny zapp flex - Image 3
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Waylin Gpi
map-marker West Haven, Connecticut

Need parts need strap with button and chest perfect or

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I need the strap with the button and chest protector. It's missing.

I need this to fully use the stroller. Thank you.

Preferred solution: Parts

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Anonymous
map-marker Phoenix, Arizona

Product is defective

I have been unable to get the company to even acknowledge that I contacted them. I am being completely ignored.

User's recommendation: Don’t buy from this company

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Megin Yuq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Warranty

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AI Highlights
  • - Contacted Quinny since Aug 3 to fix Buzz Xtra handle under lifetime warranty.
  • - No response for days; urgent fix needed as child can't walk far.
Contains 1 confidential file for company representatives

I been contacting quinny since 3rd of August to fix the handle of my Buzz Xtra I have lifetime warranty, is been more than 3 or 5 days and I have not received any response. I been suffering while waiting because my child can't walk long distances. I need the pushchair to be fixed as soon as possible.

Pros:
  • Good puschairs
Cons:
  • Bad customer service with warranty

Preferred solution: For the puschair to be fix

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Ixelles-Elsene, Brussels Capital

Quinny zapp flex

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AI Highlights
  • - Bought in 2018, Quinny stroller repaired twice for same issue.
  • - Handle release system defective; warranty expired; seeking Quinny goodwill gesture.
Quinny zapp flex
Quinny zapp flex - Image 2
Quinny zapp flex - Image 3
Contains 1 confidential file for company representatives

Bonjour,

Ma poussette quinny a été acheter en 2018 elle a déjà subi 2 réparations par vos service pour le.meme problème. Le système du déblocage du manche et défectueux et voilà que maintenant j'ai aussi le même problème. J'ai contacter le magasin iu je les acheter mais elle n'est plus en garanti mais je me demande comme c est la 3 ème fois que survient le problème est ce que quinny ne ferais pas un geste commerciale.

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