Quince and Co Reviews
Quince and Co Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Quince and Co has a 3.5 star rating based on 4 customer reviews; consumers are mostly neutral. Reviewers value the website and customer service and note a low price level. Recent comments vary from "Order these linens. The quality is wonderful." to "Dont buy from this company!"
Key Takeaways for Future Customers
- Read Quince and Co reviews and verify return and exchange policy before ordering.
- Expect low price level and a usable website for ordering.
- Contact customer service for shipping, billing, or order status questions.
Negative Feedback / Risk Areas
- Delays in refunds and exchanges and recurring customer complaints about missing items and slow status updates.
- Issues with return labels, sizing, and communication on order tracking.
Positive Feedback
Customers report helpful, prompt customer service and good product quality for linens and apparel; several reviewers say they will reorder.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Quince and Co has a 3.5 star rating based on 4 customer reviews; consumers are mostly neutral. Reviewers value the website and customer service and note a low price level. Recent comments vary from "Order these linens. The quality is wonderful." to "Dont buy from this company!"
Key Takeaways for Future Customers
- Read Quince and Co reviews and verify return and exchange policy before ordering.
- Expect low price level and a usable website for ordering.
- Contact customer service for shipping, billing, or order status questions.
Negative Feedback / Risk Areas
- Delays in refunds and exchanges and recurring customer complaints about missing items and slow status updates.
- Issues with return labels, sizing, and communication on order tracking.
Positive Feedback
Customers report helpful, prompt customer service and good product quality for linens and apparel; several reviewers say they will reorder.
Dallas, Texas
I need information on how to return a...
- - The tablecloth quality was lovely, but the size was too large.
- - They are keeping a smaller table cloth and lots of napkins, and they will return.
I need information on how to return a tablecloth order. The quality was lovely but the size was too large.
I am keeping one smaller table cloth, a table runner and lots of napkins.
I will definitely come back to Quince for my next occasion. I am hoping your return process is as easy as the ordering.
User's recommendation: Order these linens. The quality is wonderful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken glasses need return label
- - Customer wants to speak with customer service.
- - Gift order to granddaughter Megan Nabozny in Charleston, SC; 10% discount expected; billing address set to recipient.
I need to speak to customer service.
I just placed an order for a gift going to my granddaughter in Charleston, SC.
I was supposed to get a 10% discount.
And I put her address as my billing address. I am not a pissed customer, just trying to be accurate; please advise!
My granddaughter, Megan Nabozny.
Email: M10Nabozny@***.com.
Fort Wayne, Indiana
Exchange
- - I returned charcoal pants because they were too long.
- - I am waiting for XL pants since 1/11/26 and want status on the exchange.
- - I was refunded.
I return a charcoal pants because they were too long. I am still waiting for these XL pants since 1/11/26.
Can you contact me regarding the status of this exchange.
Well you decided to refund my money. Thank you.yes
Hayward, California
Status update request for return and exchange.
- - Returned a grey sweater on Dec 29, 2025 for a size exchange from Medium to Small.
- - Please check the return status and ETA for the exchanged item.
hi.
i am writing to follow up on the return and size exchange for my order.
On Dec 29,2025. I returned a grey sweater via the post office, requesting a size exchange from Medium to Small.
As of today, Jan 20,2026, I have not yet received the replacement item.
Could you please check the status of my return and let me know when I can expect the exchanged item to be delivered?
Thank you for your assistance. I look forward to your response.
Amy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service, no update on shipments and just no way to figure out where my order is??????
No support! No delivery, no status, no number to call? Order sitting in the same location for over two weeks.
- No pros there are no pros
Preferred solution: Status on delivery. Fed Ex and tracking does not help. Order sitting in same location for over two weeks.
User's recommendation: Dont buy from this company!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood customer service
Good and prompt service. customer service rep was very helpful.
I will use this company again. Response time was good.
I never received shams in order # 2191****
- - I received only the duvet cover.
- - Please send me the shams that go with the Charcoal duvet cover.
I received only the duvet cover which came 2 days ago...The picture sent is of my
mail box ...the mail box was empty
Please send me the shams I bought that go with the Charcoal duvet cover
Barbara Barron
smilez666@***.com
(818) 681-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMailing label
U sent a mailing label to make a return but, the writing on the label is to small. Can u send me a mailing label with larger print?
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