stuart m Wxe

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Patient Safety Concerns

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Updated by user Sep 15, 2023

They're scammers. Nothing will help.

Original review Aug 16, 2023
I am an RN who really cares about patients and quality care. Quigley's staff lies to patients and potential patients.

They are NOT to be trusted. Integrity is a patient safety issue. Lynn is extremely rude, unprofessional and accusatory to patients. Diane lies.

Michelle lies and will not address the statements she and staff make which are not accurate. The call center is one of those "offshore" call centers which makes urgent communication about clinical needs IMPOSSIBLE! They don't speak English and they get communication wrong.

That is a safety issue. Terrible practice who obviously do not care about patients.Quite concerning about patient safety!
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Cons:
  • Patient safety concerns
  • Unprofessionalism
  • Poor communication

Preferred solution: them to practice with industry standards for patient safety

User's recommendation: Find a practice that values patient safety.

Dan D Cey
map-marker Fort Myers, Florida

Extra Charges

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I was billed for something I was not told at all would be billed of $50.00 When I called their office after receiving the bill, the women stated they did not have inform you of any charges not covered by your insurance.
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Beware of Quiggley Eye Care poor billing practices

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