Manufacturer: Quicken Loans Category: Loans Clear all filters (3 of 3 reviews match)
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Working with Quicken on a VA refinance loan was a terrible experience for me. I initially contacted them on or about Aug 1. On 26 Aug I sent them a letter, at their request, explaining my intentions. Based on the letter and my proof of service, they informed me that I was eligible. I proceeded, at their direction, with the actions required by the VA -appraisal, the pest inspection, well water test & treatment. All together about $1000 out of my...
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Anonymous

Anonymous OMG I CAN DITTO THIS SAME EXPERIENCE!

1.2
#979844
I got a VA Loan pre-approval through Quicken and started the whole process. I went with quicken because the VA lists them as a trusted lender. After being told that an offer we wanted to make was good, we went under contract. The day AFTER I signed the loan papers I was told that because my lender messed up, that I was only approved for $110k, which was HALF of what they had offered, and that there was nothing I could do, short of paying $100k...
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Was told no closing costs in a VA loan. The pay off on a refinance VA was 158,000.00 , they wanted me to borrow 161,000.00. Costs of the loan would eat up the difference. I stopped the loan process. They charged my 400.00 deposit for a credit report which I requested a copy of (still waiting). They charged $75.00 for an appraisal which did not happen. When I asked for whatever the appraiser had done to that point, the Quicken rep refused to...
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Quicken_Loans

Quicken_Loans Hey there, thanks for reaching out to us. We're sorry to hear about this poor experience for you. My team would like to look into your experience to see if we can resolve this...

Anonymous

Anonymous They can't legally charge you for a VA appraisal. Go here to voice your concern: http://www.consumerfinance.gov/complaint/ Click on "Mortgage" Below

1.0
I didn't like
  • How they treat customers
#823840