stephen W Rxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ramsey, New Jersey

Problem caused by attendants negligence

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Quickchek - Problem caused by attendants negligence
Complaint Type: Customer Service Issues Description of Complaint: on 4/10/20 purchased gas at the QuickChek station on Route 17 Ramsey, NJ. When I picked up my meds at Walgreens in Airmont NY on 4/27/20 my check engine light came on along with other warning lights. I called Subaru and they scheduled an appointment on 41.29/20. When I brought the car in they told me that the gas cap was not put on correctly, and they charged me $75.321ust to screw the gas cap back on. NOTE: Because of the Coronavirus Pandemic, l was self-isolating and only drove my car to get meds, food, or doctor appointments. I filled out the form on the QuickChek website requesting reimbursement for their negligence. I got no response. I sent a letter to their Corporate office on 5/7/20 and got no response. On 5/13/20 I called them and Katlin said she would check it out and get back to me. After I made several other calls, Katlin called me 5/26/20 stating that the company would give me $25 for my trouble. I said that was not unacceptable. Katlin said that said would check with her boss Suzanne Delvecchio and get back to me. I am still waiting for a response. Desired Settlement: Refund Desired Outcome Description: New Jersey law does not allow me to pump my own gas. QuickChek worker did not put the gas cap back on correctly. Thus, the necessity to bring the car to the dealer to determine car warning lights messages. I want QuickChek to pay for the cost of this repair.
View full review

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article