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QuickBooks Intuit

QuickBooks Intuit Reviews

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QuickBooks Intuit Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

QuickBooks Intuit has a 1.8 star rating from 143 reviews, with 17% likely to recommend; consumers are mostly dissatisfied and often request refunds; reviews cite high price level.

Key Takeaways for Future Customers

  • Expect long waits to reach human support and common customer complaints in QuickBooks Intuit reviews.
  • Watch billing, subscriptions, and refund policies before purchasing.
  • Some agents can resolve issues, but service is inconsistent.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and an AI-heavy support model.
  • Billing errors, unauthorized charges, and refund delays are recurring issues.
  • Login, access, and migration problems disrupt accounting and payroll.

Positive Feedback

Platform is online and explanations can be easy to understand; individual reps have been praised for helpfulness in some cases.

View full overview ›

Media from reviews

QuickBooks Intuit - Is the payroll support line available for QuickBooks Desktop versions?
QuickBooks Intuit - YılmazQuickBooks Intuit - ResubscribeQuickBooks Intuit - Quick books is crooked. Day 8 that hey have my money on hold for $151...QuickBooks Intuit - Awful Customer SupportQuickBooks Intuit - Charged $2,000 in under 24 hours. 11 phone calls over 5.5 hours did...QuickBooks Intuit - Charged $2,000 in under 24 hours. 11 phone calls over 5.5... - Image 2
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quickbooks customer account service phone support customer service business issue money
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Bob A Gqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

For 2 days, I have been unable to log...

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Cannot log in for 2 days; issue appears to be on the service end.
  • - Left number twice; no callback after the wait; accounting help unavailable.
Updated by user Oct 04, 2026

Very disappointing, no ability to speak with a person, no response to a chat message. The problem was corrected thankfully.

Original review Oct 01, 2026

For 2 days, I have been unable to log in and have gotten a message saying it was on your end and you are on it. I also called your support number and have left my number twice, being assured I would not lose my place in line.

That was false.

I waited over the wait time shared, with no callback. I'm a longtime customer, and not being able to get help for my accounting records and needs is unacceptable.

User's recommendation: Unfortunately, this type of service is a FACT OF LIVE. All the arguments for AI, and the one thing that it has destroyed already is customer service.

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Calvin S Lfq
map-marker Memphis, Tennessee

My boss send money to the wrong card

Contacted the company first

The reviewer tried to contact the company before posting this review.

My boss sent money to the wrong card. And I'm trying to catch it because I don't want to give money I didn't receive.

Loss:
$160

Preferred solution: Full refund

View full review
Jehu Fny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Confused company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - The company claimed no desktop QuickBooks and pushed Online.
  • - They billed for a desktop Enterprise version I didn't have, then issued a refund.

The company misrepresented itself and said that desktop versions of QuickBooks didn't exist so I had to purchase QuickBooks Online which was incorrect then they're billing me for something that I don't have cuz they found out I found out that they have an Enterprise version that's a desktop version that can be used and for months finally the account was closed and I got my refund

View full review
Rosemarie M Fie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kennewick, Washington

Talk about my billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Could not reach customer service; phone number was blocked by Intuit!

Hailey helped me with my issue about billing.

She was very knowledgeable and so pleasant to work with!

Thank you again, Hailey, for your support!

Rose M

Loss:
$1270

User's recommendation: It’s Very Important to have excellent Real customer service support not an AI Bot.

View full review
Anonymous
map-marker Chicago, Illinois

Awful customer service

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They delayed my payroll but took my money from my business account dont mmmnnhhhhgvvggggghuugggyuuuh

User's recommendation: Don't use them

View full review
Randy P Znh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Bay, Alabama

No humans answer the phone !

Freaking horrible trying to talk to a human with this company. Don't use...

lol.

Don't use... they use robots.

Cons:
  • Absolutely no customer service

Preferred solution: Apology

View full review
Jerron C Yjs
map-marker Dallas, Texas

Billing/ charges

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - QuickBooks pulled funds from business savings.
  • - Last year a staff member said it was only the monthly charge; this year a draft caused return fees.

QuickBooks kept trying to pull money from my business savings account. I called and actually spoke to a representative in regard to this last year, and he told me that I didn't see or know what it was.

All he could see was my monthly subscription charge. Fast forward to this year; they tried drafting my business savings again and caused me to get return fee charges, but they can't tell me what or why they are pulling from the account.

Loss:
$300
Pros:
  • Easy to use application
Cons:
  • Cannot explain all of the charges

Preferred solution: Full refund

User's recommendation: Do not recommend because they weren’t able to resolve or explain my issue

View full review
porter t
map-marker Melbourne, Victoria

I would like to talk to someone

Contacted the company first

The reviewer tried to contact the company before posting this review.

what are you scared of ? you make it so hard to talk to someone. why would i consider having an account with you if you treat people like this

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Steve N Fea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cape Town, Western Cape

Can't get into quickbooks

Contacted the company first

The reviewer tried to contact the company before posting this review.

Had to enter my new cellphone number in order to log in. Had to go through the verification procedure.

All was accepted, but the new cellphone number was not updated. Can't open my QuickBooks. It's a disaster!

I hate QB online. Want to go back to my old QB!

User's recommendation: Don't buy this !!

View full review
1 comment
Guest

You can still subscribe to quickbooks desktop program , its still available

Lanny L Ipg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Singapore, Singapore

URGENT!!! I can't select Customer in...

Contacted the company first

The reviewer tried to contact the company before posting this review.

URGENT!!!

I can't select Customer in Invoice and cannot select Supplier in Bill.

Check Customer and Supplier listing, all records are there.

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Anonymous

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indore, Madhya Pradesh

Is the payroll support line available for QuickBooks Desktop versions?

AI Highlights
  • - Call the fast line to reach a live assistant for diagnostics and help with server ports, firewall alignment, and desktop-to-cloud migration.
QuickBooks Intuit - Is the payroll support line available for QuickBooks Desktop versions?
Updated by user Jul 06, 2026

QuickBooks payroll support number at 1/844/957/1452

Original review updated Jul 06, 2026
The fastest way to reach a certified live assistant is by calling +1 (84*) ***-**** . This active communication line at +1 (84*) ***-**** offers immediate access to diagnostic software adjustments and system tools.

Keep 1/844/957/1452 handy for any unexpected application problems.
How do I resolve network hosting error H202?
This network problem typically happens when the host server computer blocks data signals from secondary workstations. Dialing +1 (84*) ***-**** connects your IT staff with support specialists who can re-open server ports securely.

Calling +1 (84*) ***-**** ensures your firewall configurations are perfectly aligned with Intuit network rules.
Can support assist with desktop to cloud migration?
Yes, if you are moving local database ledgers to a secure remote cloud environment, call +1 (84*) ***-**** to ensure no transaction history is lost. Speaking with experts at +1 (84*) ***-**** helps preserve your structural metadata throughout the transition process.
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QBarena Q

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Not support

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AI Highlights
  • - Changing the default email in QuickBooks Desktop is straightforward: Edit > Preferences > Send Forms > Web Mail, add your email and save.

How do I change the default email address in QuickBooks?

No, Changing the default email address in QuickBooks Desktop is straightforward and helps ensure your invoices and forms go out from the right account.

I was go to the Edit menu, then select Preferences. Click Send Forms on the left.

Under the My Preferences tab, choose Web Mail and click Add. Enter your new email address, select your provider, and save.

View full review
Crysta Zea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bangkok, Bangkok

Login issues

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AI Highlights
  • - Hung up before any resolution.
  • - They were asked if the issue was resolved and a review page appeared.
  • - The service was described as terrible.

I was hung up on before anything was accomplished. was then connected to a page asking if my issue was resolved.

i clicked no.

then a page came up to write a review. nothing but a waste of time and only increased my distain for this company.

terrible service.

User's recommendation: don't use quickbooks

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Laddia H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newport, Oregon

Customer complaint

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Firm uses QuickBooks for accounting and Turbo Tax for taxes.
  • - Could not pay anyone to do taxes; Turbo Tax canceled today; phone waits are long.

My law firm uses QuickBooks for accounting and payroll and usually for our personal taxes (TurboTax). This year I could not pay anyone to do my taxes.

Phone wait time is long and when they call back it does not connect. I had an appointment on Saturday at 8:45 a.m. (not convenient), which was the only appointment available for days.

TurboTax cancelled today. What is going on?

Loss:
$1000
Pros:
  • Access online
Cons:
  • No professional help

Preferred solution: Professional service in a timely manner.

User's recommendation: Do not use

View full review
YILMAZ N Zxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sharjah, Sharjah

Yılmaz

Contacted the company first

The reviewer tried to contact the company before posting this review.

QuickBooks Intuit - Yılmaz

Wrong payment. Can you refund?

Many same credit card or can you call?

We want to cancel our account. Can you help us?

Loss:
$508

Preferred solution: Full refund

User's recommendation: bab al khalidiah llc

View full review
Rita S Jpw
map-marker Clarksville, Tennessee

Memorized Transaction Issue

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Chat unhelpful; memorized transactions lack edit; live-agent access is hard; product is expensive.
  • - A patient agent resolved the issue after an hour.

The chat line is not helpful - trying to reach a live person in support is next to impossible. I've wasted so much time on this and am very frustrated.

Finally, today I reached a live agent who was patient, helpful, and informative. It took an hour; however, at least my issue has been resolved. I recommend you make the 'memorized transaction' list more user-friendly.

There is no way to edit the amount, as there is no place to type it in. Your product is expensive, and I trust my feedback and recommendation are noted for future customers.

Pros:
  • Convenient and user-friendly
Cons:
  • Reaching a live support person
  • Memorized transaction list should have a space to type in the amount when edited

User's recommendation: Be patient, as reaching a live support agent is next to impossible.

View full review

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