QuickBooks Intuit Reviews
QuickBooks Intuit Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
QuickBooks Intuit has a 1.8 star rating from 143 reviews, with 17% likely to recommend; consumers are mostly dissatisfied and often request refunds; reviews cite high price level.
Key Takeaways for Future Customers
- Expect long waits to reach human support and common customer complaints in QuickBooks Intuit reviews.
- Watch billing, subscriptions, and refund policies before purchasing.
- Some agents can resolve issues, but service is inconsistent.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and an AI-heavy support model.
- Billing errors, unauthorized charges, and refund delays are recurring issues.
- Login, access, and migration problems disrupt accounting and payroll.
Positive Feedback
Platform is online and explanations can be easy to understand; individual reps have been praised for helpfulness in some cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
QuickBooks Intuit has a 1.8 star rating from 143 reviews, with 17% likely to recommend; consumers are mostly dissatisfied and often request refunds; reviews cite high price level.
Key Takeaways for Future Customers
- Expect long waits to reach human support and common customer complaints in QuickBooks Intuit reviews.
- Watch billing, subscriptions, and refund policies before purchasing.
- Some agents can resolve issues, but service is inconsistent.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and an AI-heavy support model.
- Billing errors, unauthorized charges, and refund delays are recurring issues.
- Login, access, and migration problems disrupt accounting and payroll.
Positive Feedback
Platform is online and explanations can be easy to understand; individual reps have been praised for helpfulness in some cases.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |For 2 days, I have been unable to log...
The reviewer tried to contact the company before posting this review.
- - Cannot log in for 2 days; issue appears to be on the service end.
- - Left number twice; no callback after the wait; accounting help unavailable.
Very disappointing, no ability to speak with a person, no response to a chat message. The problem was corrected thankfully.
For 2 days, I have been unable to log in and have gotten a message saying it was on your end and you are on it. I also called your support number and have left my number twice, being assured I would not lose my place in line.
That was false.
I waited over the wait time shared, with no callback. I'm a longtime customer, and not being able to get help for my accounting records and needs is unacceptable.
User's recommendation: Unfortunately, this type of service is a FACT OF LIVE. All the arguments for AI, and the one thing that it has destroyed already is customer service.
My boss send money to the wrong card
The reviewer tried to contact the company before posting this review.
My boss sent money to the wrong card. And I'm trying to catch it because I don't want to give money I didn't receive.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConfused company
The reviewer tried to contact the company before posting this review.
- - The company claimed no desktop QuickBooks and pushed Online.
- - They billed for a desktop Enterprise version I didn't have, then issued a refund.
The company misrepresented itself and said that desktop versions of QuickBooks didn't exist so I had to purchase QuickBooks Online which was incorrect then they're billing me for something that I don't have cuz they found out I found out that they have an Enterprise version that's a desktop version that can be used and for months finally the account was closed and I got my refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Talk about my billing
The reviewer tried to contact the company before posting this review.
Could not reach customer service; phone number was blocked by Intuit!
Hailey helped me with my issue about billing.
She was very knowledgeable and so pleasant to work with!
Thank you again, Hailey, for your support!
Rose M
User's recommendation: It’s Very Important to have excellent Real customer service support not an AI Bot.
Awful customer service
They delayed my payroll but took my money from my business account dont mmmnnhhhhgvvggggghuugggyuuuh
User's recommendation: Don't use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No humans answer the phone !
Freaking horrible trying to talk to a human with this company. Don't use...
lol.
Don't use... they use robots.
- Absolutely no customer service
Preferred solution: Apology
Billing/ charges
The reviewer tried to contact the company before posting this review.
- - QuickBooks pulled funds from business savings.
- - Last year a staff member said it was only the monthly charge; this year a draft caused return fees.
QuickBooks kept trying to pull money from my business savings account. I called and actually spoke to a representative in regard to this last year, and he told me that I didn't see or know what it was.
All he could see was my monthly subscription charge. Fast forward to this year; they tried drafting my business savings again and caused me to get return fee charges, but they can't tell me what or why they are pulling from the account.
- Easy to use application
- Cannot explain all of the charges
Preferred solution: Full refund
User's recommendation: Do not recommend because they weren’t able to resolve or explain my issue
I would like to talk to someone
The reviewer tried to contact the company before posting this review.
what are you scared of ? you make it so hard to talk to someone. why would i consider having an account with you if you treat people like this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't get into quickbooks
The reviewer tried to contact the company before posting this review.
Had to enter my new cellphone number in order to log in. Had to go through the verification procedure.
All was accepted, but the new cellphone number was not updated. Can't open my QuickBooks. It's a disaster!
I hate QB online. Want to go back to my old QB!
User's recommendation: Don't buy this !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |URGENT!!! I can't select Customer in...
The reviewer tried to contact the company before posting this review.
URGENT!!!
I can't select Customer in Invoice and cannot select Supplier in Bill.
Check Customer and Supplier listing, all records are there.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Is the payroll support line available for QuickBooks Desktop versions?
- - Call the fast line to reach a live assistant for diagnostics and help with server ports, firewall alignment, and desktop-to-cloud migration.
QuickBooks payroll support number at 1/844/957/1452
Keep 1/844/957/1452 handy for any unexpected application problems.
How do I resolve network hosting error H202?
This network problem typically happens when the host server computer blocks data signals from secondary workstations. Dialing +1 (84*) ***-**** connects your IT staff with support specialists who can re-open server ports securely.
Calling +1 (84*) ***-**** ensures your firewall configurations are perfectly aligned with Intuit network rules.
Can support assist with desktop to cloud migration?
Yes, if you are moving local database ledgers to a secure remote cloud environment, call +1 (84*) ***-**** to ensure no transaction history is lost. Speaking with experts at +1 (84*) ***-**** helps preserve your structural metadata throughout the transition process.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not support
- - Changing the default email in QuickBooks Desktop is straightforward: Edit > Preferences > Send Forms > Web Mail, add your email and save.
How do I change the default email address in QuickBooks?
No, Changing the default email address in QuickBooks Desktop is straightforward and helps ensure your invoices and forms go out from the right account.
I was go to the Edit menu, then select Preferences. Click Send Forms on the left.
Under the My Preferences tab, choose Web Mail and click Add. Enter your new email address, select your provider, and save.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Login issues
- - Hung up before any resolution.
- - They were asked if the issue was resolved and a review page appeared.
- - The service was described as terrible.
I was hung up on before anything was accomplished. was then connected to a page asking if my issue was resolved.
i clicked no.
then a page came up to write a review. nothing but a waste of time and only increased my distain for this company.
terrible service.
User's recommendation: don't use quickbooks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Customer complaint
The reviewer tried to contact the company before posting this review.
- - Firm uses QuickBooks for accounting and Turbo Tax for taxes.
- - Could not pay anyone to do taxes; Turbo Tax canceled today; phone waits are long.
My law firm uses QuickBooks for accounting and payroll and usually for our personal taxes (TurboTax). This year I could not pay anyone to do my taxes.
Phone wait time is long and when they call back it does not connect. I had an appointment on Saturday at 8:45 a.m. (not convenient), which was the only appointment available for days.
TurboTax cancelled today. What is going on?
- Access online
- No professional help
Preferred solution: Professional service in a timely manner.
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Yılmaz
The reviewer tried to contact the company before posting this review.
Wrong payment. Can you refund?
Many same credit card or can you call?
We want to cancel our account. Can you help us?
Preferred solution: Full refund
User's recommendation: bab al khalidiah llc
Memorized Transaction Issue
The reviewer tried to contact the company before posting this review.
- - Chat unhelpful; memorized transactions lack edit; live-agent access is hard; product is expensive.
- - A patient agent resolved the issue after an hour.
The chat line is not helpful - trying to reach a live person in support is next to impossible. I've wasted so much time on this and am very frustrated.
Finally, today I reached a live agent who was patient, helpful, and informative. It took an hour; however, at least my issue has been resolved. I recommend you make the 'memorized transaction' list more user-friendly.
There is no way to edit the amount, as there is no place to type it in. Your product is expensive, and I trust my feedback and recommendation are noted for future customers.
- Convenient and user-friendly
- Reaching a live support person
- Memorized transaction list should have a space to type in the amount when edited
User's recommendation: Be patient, as reaching a live support agent is next to impossible.
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You can still subscribe to quickbooks desktop program , its still available