Anonymous
map-marker Accokeek, Maryland

Quick Pick Locksmith Customer Care Review from Accokeek, Maryland

Quick lock smith are these most unprofessional company I've had the experience to deal with they are liers and they have misreprsented their selves .. They put a lock on my door the screw were stripped , I contacted the company , he said he wasn't here When in fact I have a receipt ..

They quoted me one price over the phone and charged me over by an additional 350.00 ..

They did not attempt to repair or reconcile this issue ..!i will be filing against them in small claims court and I will report them to the bbb and every other consume regulatory department i can find very I a extremely dissatisfied customer ... 5 /26/3016?

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Reason of review:
Poor customer service
Asley Jzk
map-marker Taylorsville, Utah

Don't believe their starting at $35.00

I CALLED N THEY WILL NOT TELL U A PRICE OVER THE PHONE. THE GUY SAID "OH IT'LL BE $95.00".

I ASKED WHY SO MUCH I HAVE AN "OLDER" VAN VERY EASY TO OPEN! AND HE RATTLED ON SOME *** I DID'NT EVEN UNDERSTAND. ALSO AFTER CALLING THE OPERATOR STATED THAT HE WOULD CALL ME W/IN 3-5 MINS. I WAITED 25 MINS FOR HIS CALL AND ON TOP OF THAT SHE WAS (((VERY))) RUDE!!!!!!

IF I DID NOT NEED TO GET INTO MY VAN THAT SECOND I WOULD HAVE NEVER PAID THAT MUCH. THIEF'S!!!!!!!

STRAIGHT THIEF'S!!!!!!!!!!!!!!!!!!!!! I DO NOT RECOMMEND USING THIS CO.

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Loss:
$40
Cons:
  • On phn did not get exact price but she said about 50dollars
Reason of review:
WAY OVER PRICED. LADY ON PHONE SAID AROUND $50.00 OR SO.

Preferred solution: Price reduction

Anonymous
map-marker Henderson, Nevada

Raised Price When They Arrived

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Like so many locksmiths, this company quotes you one price, and then triple it when they get out to you. I was quoted $54 when I called them for a car lockout.

When the person arrived, they went into a song and dance about how complicated this type of lock was, and said that it was going to be $150. We sent him packing, and he then offered to lower the price to $70, We ended up having the job done for $35 by a local company, who told us there was absolutely nothing complicated about the job.

Steer clear of this Company.

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Cons:
  • Bait and switch
Reason of review:
Pricing issue

Preferred solution: Already had eomeone else who was honest do the job.

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