Anonymous
map-marker Inman, South Carolina

Quick Fix Lawn Equipment And Repair - Powerstroke Generator Review

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Bought a Power Stroke generator from Direct Tool Factory Outlet in Lutz, Fl.( Direct Tool has bent over backwards to help me, but they aren't responsable, so I don't feel it should cost them a penny to fix the problem. It's a great store and one of my favorites!!!) I took it out of the box and started it up, 2 hours later it blowed up, it blew *** in the side of the engine. I called the number to customer service and first they sent me to Quick Fix Lawn Equiptment on US 19 N just north of 580 in Clearwater/Dunedin. The only guy working there takes a look at it and said I didn't put oil in it so it was my fault and Power Stroke isn't going to fix it. OK, when you prepare the generator for it's start up they include a pint of oil in the box which isn't enough so I add extra to fill it up and the unit also has a low oil shutoff to keep the engine from running without it. The guy at Quick Fix is either an *** or in with Power Stroke to scam buyers. I then took the generator to my mechanic and was told the only way this could have happened was it was assembled incorrectly at the factory. I called back Power Stroke and they said I could take it to another one of the company's that do warranty work for them, CBLawnmower in Tarpon Springs, Fl.. CB tells me the same exact thing my mechanic said, improperly assembled at the factory. Both my machanic and CBLawnmower said I should report Quick Fix to Power Stroke for imcompitence and post to sites like this to warn people about them, so here we are. So now it's in Power Strokes court to see if they stand behind their equiptment so I will post the out come. ****BUT BECARE IF YOU DEAL WITH QUICK FIX LAWN EQUIPTMENT****
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Reason of review:
Warranty issue

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