Shaletha Npv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

The owner of quick fit engine service scammed me and released our private information online

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 3 confidential files for company representatives

Check this out for an invoice. I agreed to pay $500 for an engine diagnosis from quick fit engine service, (my car was no longer driving) and this is what I got back.

I asked for a more detailed description and Steve the owner said that's all I'm getting. "If you want more, you pay more".

Stephen was very aggressive and seemed agitated, like he had no time for us. Even though he wanted us to spend $500 for a piece of paper that read 'engine problems, engine semi seized'. This is information we already knew before coming to his mechanic shop.

I reluctantly paid the bill, if I didn't, I wasn't getting my key back.

I went home and left a poor review on his Google page. The owner of quick fit engine service, Steve, replied and of course angry. He called me a keyboard warrior and said I need to grow some balls. He then posted my wife's name and number publicly on the forum.

In Australia, that is against the privacy act, in other words illegal.

I emailed Stephen (quick fit engine service owner) from the email displayed on his website, telling him to remove my wife's details. He responded, 'why?, I have more for you'

I then responded, 'like what?'

He then sent me the following email - "That you offered to pay it off with a BJ.

After I refused your offer and you left, I was thinking who would of done the service, yourself or (wife)?

You can call me to discuss."

A few days after receiving the email he has changed the Google review, he has done some damage control and stated he did give a verbal engine diagnosis - which is a complete lie, we still have no idea what is wrong with our car engine.

This is my worst experience with a business yet.

Steve is a sad man that likes to rip people off and thinks he will get away with it. I'm appalled at his comments and the fact he would leak private information online over a justified negative review.

View full review
Loss:
$500
Cons:
  • Bad service
  • Release of private information
  • Scammed

Preferred solution: Full refund

User's recommendation: Stay away from Quick Fit Engine Service and well away from Steve (the owner). He is a scam artist and will con you out of money AND waste your time. I cant be the only person he's screwed over for money. Look elsewhere for mechanical services.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article