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Quarles Petroleum

Quarles Petroleum Reviews

www.quarlesinc.com
What is your customer experience with Quarles Petroleum?

Quarles Petroleum Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Quarles Petroleum has a 4.1 star rating from 2 reviews, split 50/50 between positive and unfavorable. Recent recommendations are mixed: "I highly recommend Quarles!" and "Find another vendor, do NOT use Quarles!". Reviewers value billing practices, diversity of products, and note a low price level.

Key Takeaways for Future Customers

  • Check Quarles Petroleum reviews and ask about delivery policies before signing up.
  • Confirm billing procedures and payment options in advance.
  • Expect generally professional customer service for scheduled orders.

Negative Feedback / Risk Areas

  • Customer complaints about delivery based on estimated usage can lead to being out of gas.
  • Limited hours or closures may delay emergency deliveries on weekends or snow days.

Positive Feedback

Reviewers report professional, timely service for billed orders and overall satisfaction with price and product variety.

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Gibran Lmp

Billing

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Called to pay bill and order propane. Service was great and handled professionally. Help to get my propane to me in a timely manner was offered.

User's recommendation: I highly recommend Quarles!!!

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Resolved
Nick F Wfh

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Verified Reviewer

Resolved: Out of gas

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AI Highlights
  • - Deliveries are based on assumed usage tied to weather.
  • - On a snowy Saturday they are out of gas and closed.
Updated by user Mar 03, 2024

Company fixed the issue and I have been provided with apology. Vendor came and filled up our oil tank

Original review updated Feb 17, 2024

Company only deliveries based on what they believe your usage has been. Of course your usage is based upon the weather.

Colder == using more gas to heat your home. Currently on a Saturday, snowing, out of gas, and they are closed!!

Preferred solution: Deliver product or service ordered

User's recommendation: Find another vendor, do NOT use Quarles!

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