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Quarks Shoes

Quarks Shoes Reviews

www.quarkshoes.com
What is your customer experience with Quarks Shoes?

Quarks Shoes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Quarks Shoes has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied; reviewers note the shoes are nice but report high price and a lack of customer service and accountability.

Positive Feedback

Customers say the product quality is acceptable and the shoes are appealing despite other issues.

Negative Feedback / Risk Areas

  • Frequent Quarks Shoes customer complaints about non existent customer service and poor in-store assistance.
  • Reports of billing charged before shipping and wrong items sent, with difficult returns and refunds.
  • Complaints mention unresponsive phone support, shipping and online orders problems, and management concerns.

Key Takeaways for Future Customers

  • Check recent Quarks Shoes reviews before buying.
  • Expect limited customer service and verify shipping policies for online orders.
  • Be prepared for possible return hassles and monitor charges closely.
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Anonymous
map-marker Regina, Saskatchewan

Non existent costumer service in Cornwall Centre Regina.

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AI Highlights
  • - Staff often on phones or talking, with no help offered when trying boots.
  • - Past staff were prompt and helpful, but current service is inconsistent.

I have gone in there several times in past 2 weeks. The male staff always on his phone or talking to female staff member in foreign language.

No offer to help even when trying on a boot, cannot bring out other match.

went in again at 11:10 am on Jan 23, 2025 and same non existent customer service. the folks that used to work there were wonderful and were prompt at asking if need help.

User's recommendation: poor managent presently, stay away unless you are from their country.

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Chyrs B

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Verified Reviewer
| map-marker Winnipeg, Manitoba

Total rip off!

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AI Highlights
  • - They charged my card six weeks before shipping.
  • - I ordered online but got the wrong shoes.
  • - Return by post with a label; no apology or discount.
Contains 1 confidential file for company representatives

I purchased a pair of leather shoes on their website. After not receiving them, I tried contacting the company, however, they didn't answer their phone and had no answering machine.

When I finally got a hold of them, they said they hadn't shipped my shoes, however, they did charge my credit card six weeks prior. They finally sent the shoes and they were not the shoes I ordered. I contacted them again to complain, and they said to bring them to the store and exchange them. I said I ordered online because I am a busy single mom who works full-time and don't have time to find your store.

They said I would have to go to my local post office and they would send me a label to return. No apologies, no discount for all my time wasted and for charging my credit card without ever originally sending the product.

I would not recommend this company and will never purchase anything from them in the future. It's amazing that companies can survive with such poor customer service and no accountability.

Loss:
$139
Pros:
  • Nice shoes
Cons:
  • No customer service or accountability

Preferred solution: Price reduction

User's recommendation: Do not deal with this fraudulent company

View full review

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