Quality Bath Reviews
Quality Bath Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Quality Bath has a 2.5 star rating based on 1 customer review and consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Review notes strong Diversity of Products or Services and Website, but poor customer service and problems with exchange, refund and cancellation policy; price level reported as high. Quality Bath reviews include a detailed defect and unanswered support messages.
Key Takeaways for Future Customers
- Expect varied product selection and an informative website.
- Be cautious about high price level and confirm return or exchange terms before ordering.
Negative Feedback / Risk Areas
- Customer complaints about defective product delivery and lack of response from customer service.
- Issues with exchange and refund handling and slow or absent support.
Positive Feedback
Reviewers value product diversity and the website experience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Quality Bath has a 2.5 star rating based on 1 customer review and consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Review notes strong Diversity of Products or Services and Website, but poor customer service and problems with exchange, refund and cancellation policy; price level reported as high. Quality Bath reviews include a detailed defect and unanswered support messages.
Key Takeaways for Future Customers
- Expect varied product selection and an informative website.
- Be cautious about high price level and confirm return or exchange terms before ordering.
Negative Feedback / Risk Areas
- Customer complaints about defective product delivery and lack of response from customer service.
- Issues with exchange and refund handling and slow or absent support.
Positive Feedback
Reviewers value product diversity and the website experience.
Buyer Beware
- - Defective sink has an uneven back.
- - Front is level; plumber shim did not fix the defect; photos sent, exchange requested, no response.
Quality bath sent me a defective product. The sink I ordered is a beautiful sink.
The defect is that the back part of the sink is uneven.
You can't tell it's defective upon inspection. It's not noticable until the sink is installed. The front of the sink is level. My floor and pedestal base (I purchased from Quality bath) is level.
I've sent pictures and emails explaining why I was dissatisfied with this sink. I asked for an exchange because I love this sink. My emails have gone unanswered. I called after sending the 1st email.
I was told that the plumber needed to shimmy the sink. The plumber did that and more to no avail, it only made the defect more noticeable in the front part of the sink.
I don't think asking for an exchange is asking for much. I'm very disappointed with the lack of customer service from Quality Bath.
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