Anonymous
map-marker Saskatoon, Saskatchewan

Magazine Orders never come

Not sure what's going on, but they always have some kind of excuse why several orders have not arrived several months later. Everything is paid for months ago. They say no apartment number, but it's listed right there on the slip! And if they don't understand, why not contact us to ask for correct address. Then they say everything is on the way, but it never arrives. Then they tried to blame it on the magazine companies. Getting sick of this. Lucky if each customer gets a magazine or two!!!! Never again will I buy from QSP, because they are rip-off artists.
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Reason of review:
Problem with delivery
2 comments
Guest

So, QSP.CA is a scam?

Guest

Damn. I ordered from them 3 months ago, still waiting.

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Anonymous
map-marker Rochester, New York

QSP FUNDRAISER

I am pissed off. I bought 2 subscriptions back in October of 2011, and am receiving one of them as suppose to be. The problem is only have received 1 copy of the other, and never anymore. I have called QSP phone number and talked to representative 5 different times. Every time I am reassured I will get this issue, they go on and on how I will be compensated, but 6 months later, nothing! I will post this everywhere I can, dont buy from this fundraiser. I will be talking to the school that supports this fundraiser, and report this company that is using the kids to make money off of them . This company is JOKE!!!!!!!
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1 comment
Guest

I have had a similar experience. It's such an unbelievable hassle to "redeem" these *** coupons to begin with and then after you make time to call them, be on hold, etc the magazines NEVER SHOW UP!

Arrggghhh! QSP - un-ethical fundraising company!

Anonymous
map-marker New York, New York

QSP.com double charges and doesn't fix

My 6 year old niece approached me for her school fundraiser, hosted on qsp.com so I purchase $45.00 worth of magazines to support her despite my being tight in money until my next check which was arriving in a couple days. I use a manual budget to keep track of my money. Little did I know QSP double charged me an extra $45, whcih they did to countless people- IT IS ON THEIR MAIN VOICEMAIL admitting their mistake. This mistake caused 7 small purchases I made (totalling less than $35) to each be charged a $37 overdraft fee. The bank confirmed if I had that $45 in my account I wouldn't have received $259 in overdraft fees. QSP promised me they would not credit the money back to my account but rather have the charge removed from my account so that my bank could re-calculate my balance and alleviate my fees. Nope. They credited back $45 and now I have to lose all that money because of their incompetence and unwillingness to fix their errors. This was not a bank error so forget that fight. I just feel that QSP is one of the worst customer service companies I have ever experienced. You would think they would not be taking money from people who are giving to a fundraiser. and once they were aware of their error, fix it. If you have a choice, DO NOT USE QSP.COM, EVER!!
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ssanders
map-marker Norcross, Georgia

QSP Took my money but no magazine!

QSP took $16 out of my account on 3/27/2008. As of today 8/29/2008 no magazine (Your Big Backyard). Called...they said sorry you ordered under faculty. I did because I'm a teacher. It did not list this particular magazine as being one I couldn't get. They said we can't send you the magazine. I said, "Oh, but you can take my money. How long were you going to keep it?" They had my money for five months. Something needs to be done with them. Do not buy through QSP. Deal with the individual magazine company itself! For a few bucks more my daughter would have had the magazine and I wouldn't have had to deal with incompetence. They said I should get my money in three days. I don't trust them. Would you?
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4 comments
Guest

Same thing happened to me and they won't respond to any of my emails. Complaint submitted to BBB.

Guest

I bought a book and they never gave it to me and schools almost over!!! :(

Guest

i shall never order from qsp ever even though i did once and that time they gave me the wrong thing and called me and said that they ran out so they gave me a soduko mag instead of readers digest

Guest

really my daughter just told me to look at this qsp thing and i am deciding to but something that costs 256 dollars altogether fortune and the economist and maybe 35 dollared owl for my daughter and now i am kind of not sure if i should buy or should i

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