Chinglen H

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Verified Reviewer

Bad customer support.

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I tried contacting their customer support for an urgent issue, but they don't reply to the emails I have sent, which leads to the loss of money for my business. There are many free QR generating platforms. Try those instead, as this platform charges a huge amount of money.

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Loss:
$400
Pros:
  • Manageable qr
Cons:
  • Huge amount if you want a single qr

Preferred solution: Price reduction

MAT O Qjh

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Verified Buyer
|

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Verified Reviewer

Qr code not working anymore

QRfy - Qr code not working anymore
QRfy - Qr code not working anymore - Image 2
QRfy - Qr code not working anymore - Image 3

I created a QR code a few weeks ago, and after the 10-day promotional period, I realized it was blocked. Consequently, I opted for the three-month plan and paid for it.

However, if I continue using it, it only redirects to the QRfy page, where it instructs the user to enter if the QR code belongs to them, to activate it. I paid and now the QR code is active on the QRfy website and is working, but the physical one that I had printed is still not functioning.

It's really important for me to avoid reprinting all of them and to have the old QR code start working again. What can you do?

View full review
Loss:
$73

Preferred solution: My fisic qr code work again

Doug Jdz

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Verified Buyer
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Verified Reviewer

Deceptive business practice

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QRfy - Deceptive business practice

They offer a free QR code like many other businesses. However, the link expires unless you pay them $240 a year!

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Loss:
$240
Cons:
  • Charge money for something people can get for free

Preferred solution: Price reduction

User's recommendation: AVOID!

Resolved
Mark L Nty

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Verified Reviewer

Resolved: Being charged for account that was suppose to have closed

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Updated by user Apr 29, 2024

Company fixed the issue and I have been provided with apology.

Updated by user Apr 17, 2024

Issue was resolved, in the process of being reimbursed! Thankyou

Original review Apr 13, 2024
i've sent emails back to your firm from my phone, this is in regards to being charged a semiannual payment that i unfortunately have not noticed until recently...the gofund page that i set up was closed a long, long time ago but am still being charged...once we were finished i had help discontinuing that payment but unfortunately doesn't appear that it was shut down...my fault for not noticing until now, but i would request you check your records and credit that credit card back the payments that were made..
i recall seeing an email confirming cancellation, but cannot locate it...hopefully you have something on your end, but you can certainly see that gofund page has been inactive for quite a while.
please respond asap
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Preferred solution: Full refund

Anonymous
map-marker Miami, Florida

Scammy and fraudulent practice

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They say they offer one free QR code in your free trial, but what they dont tell you is that it will still not work after the trial will end. The most basic subscription plant is $40/month just to keep the code active!

They dont tell you the difference between static and dynamic codes so that by the time the trial ends, if the code does not meet their free trial standard. Extremely fraudulent, a scam.

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User's recommendation: DO NOT USE THIS COMPANY

Rhonda D Dwv

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Verified Reviewer

You QR code “free” service is a scam

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All you advertising claims state FREE QR code generator that does not expire .

This is not true it does expire and then you are basically holding people to ransom, the QR code I generated through your software now wont work unless I pay your company each month.

I am a self employed artist and not a big company I would never of used your QR code software had I known.

I now spent the only money I had on merch with the QR code on that is unusable .

I would like a refund

Rhonda Davies

View full review
Loss:
$49
Pros:
  • No pros
Cons:
  • It is not free they lie outright

Preferred solution: Full refund

User's recommendation: Would give this company 0 if I could praying on small businesses and individuals for their own gains

Emily C Nvo

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Verified Reviewer

Scammy business practices

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The pricing plans are very misleading. The monthly fee is presented as the annual fee.

In reality, the annual cost is incredibly high.

They bank on the fact that many businesses will get promotion materials printing using their QR code, and then be trapped in the higher fee. What they are offering is available at a much lower cost elsewhere.

View full review
Loss:
$50
Pros:
  • Attractive website
Cons:
  • Incredibly high price point- misleading business practices

Preferred solution: I would like them to change their advertising practices to better reflect what they are offering.

User's recommendation: Do not use this vendor. They are very scammy. They are not someone you would want to associate your business with.

2 comments
Guest

Yes this just happened to me.

Guest
reply icon Replying to comment of Guest-2560662

Me to

View more comments (1)
Anonymous
map-marker Camas, Washington

Have not responded to my questions.

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I requested a refund two days ago 5 minutes after I accidentally purchased a year subscription to QRFY. I haven't received a response yet.

I would like a response ASAP to get my refund, especially since I purchased a 3 month subscription instead.

If I have received a refund, I would like a receipt in email form. My email is lucyerickson0414@***.com, and my phone number is 971-313-****.

Thanks, Lucy

View full review
Anonymous
map-marker Zurich, Zurich

Problems by generating QRcode (no support at all)

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I have paid for the annuals subscription to ensure I can generate dynamic qrcodes with customized domain. However, the qrcode I generated does not work, after I customized the domain how it is explained in my Warty account, the website was not visible anymore and I have received not answer at all in order to solve this problem, although I already requested several claims from my account, as indicated.

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User's recommendation: Avoid this tool! It does no work and customer support is also not good at all!

Salas Y Bys

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Verified Reviewer

Company Registration - Requirement

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Hi,

Great Morning!

May I ask for your company's registration details? It is required for our company in order to use the subscription.

Thank you.

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Preferred solution: requirements needed for subscription

Nicholas M Tfn

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

PLAN FOR WRONG QR CODE

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Hi. I just purchased a 3 month plan.

For some reason it is going to the wrong QR code. I have it on my media business card, and its going to my bands website. Need to fix this immediately.

Please get back to me as soon as you can! Thank you.

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Sruthi A Mor

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Verified Reviewer

I have a qr created during trial period. I would like to activate it.

Original review Apr 09, 2024

I created a qr during trial period and printed it in an invitation card. Now when I try to scan it it shows like qr is not found.

Earlier it mentioned like I have to pay subscription and activate it. I didnt take subscription because the minimum peicing was for 3 months which amounts to around 5000 INR.

That didnt make sense to me. For a single qr paying that much is too much.

Now when I check, even my account is not found. There is no way I can activate that QR now.

View full review

Preferred solution: Deliver product or service ordered

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