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QML Pathology

QML Pathology Reviews

www.qml.com.au
What is your customer experience with QML Pathology?

QML Pathology Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.0 star rating from 2 reviews; consumers are mostly neutral. QML Pathology reviews note low price level and appreciation for diversity of services and customer service value.

Key Takeaways for Future Customers

  • Expect a mixed experience: affordable pricing and a range of services.
  • Customer service importance is highlighted; persistence may be needed to resolve issues.

Negative Feedback / Risk Areas

  • Frequent customer complaints about phone access and long wait times.
  • Billing and invoice errors reported and delays in responses.
  • Account access and message loss caused payment difficulties.

Positive Feedback

Reviews cite value in customer service and diversity of products or services, with generally low pricing.

View full overview ›

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Colleen H Uhl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

Complaint

Too complex... I need to speak to someone in QLD, please.

So much to discuss in this space. I have spoken to 11 people in the call centre and it's still a mess.

Preferred solution: Full refund

View full review
STUART M Nlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

DEALING WITH A *** COMPANY

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Updated by user Jul 07, 2026

Don;t use QML. This company has to score high among the most inane, uncommunicatitive, bland, innefficient, businesses I have ever come accross.

Original review Jun 21, 2026

GOT AN INVOICE FOR A PATHOLOGY TEST IN ERROR FROM THEM. TRIED TO RING THEM 10 TIMES BY NOW.

THEY DON'T ANSWER THEIR PHONES. WAIT UP TO AN HOUR. GOT A PHONE CALL AS A RESULT OF ONLINE COMPLAINT SAYING I DIDN'T HAVE TO PAY INVOICE. GOT A FINAL DEMAND IN MAIL.

COMPLAINED THRU 'PISSED CONSUMER'. GOT EMAIL SAYING QML IS LOOKING INTO MATTER.

- ALL ACCROSS THE BOARD, FROM QML STAFF TO DOCTORS TO CUSTOMERS, WE HEAR NOTHING BUT COMPLAINTS. QML IS A DIEING ENTITY.

Preferred solution: Apology

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Barbara-Ellen T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost Account For Payment

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AI Highlights
  • - Requests an emailed invoice from QML Mossman to pay for blood tests.
  • - They lost messages after replacing their phone.

I recently received an account from QML for blood tests I had done at QML Mossman to pay on my mobile phone & lost all my messages due to my phone being replaced.

Could you please email me the Invoice so I can pay it please!

Thanking you

Yours Sincerely

Barbara-Ellen Trewick

View full review

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